Two Trees Caring Home

Social Care Org · South West

Overall Rating
Requires Improvement Last inspected 17 May 2023
Domain Ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

View Full CQC Report

4 must-do actions

Must-Do Actions (4)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Effective
The provider must act in accordance with the principles of the Mental Capacity Act 2005.
Regulation 11 HSCA RA Regulations 2014 Need for consent
The provider had not acted in accordance with the principles of the Mental Capacity Act 2005.
Must Do
Safe
The provider must ensure people who lived at the service are protected from risks of harm associated with their complex care needs.
Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
People who lived at the service were not protected from risks of harm associated with their complex care needs.
Must Do
Safe
The provider must provide care and support in line with the Deprivation of Liberty Safeguards code of practice.
Regulation 13 HSCA RA Regulations 2014 Safeguarding service users from abuse and improper treatment
The provider failed to provide care and support in line with the Deprivation of Liberty Safeguards code of practice.
Must Do
Well-led
The provider must have an effective system in place to assess, monitor and improve the safety and quality of the service.
Regulation 17 HSCA RA Regulations 2014 Good governance
The provider did not have an effective system in place to assess, monitor and improve the safety and quality of the service.
Location Details
CQC ID: 1-109998593
Local Authority: Plymouth
Region: South West
Inspection Report
Type: Focused inspection
Date: 17 May 2023
Rating: Requires Improvement
Actions: 4 must-do
AI-extracted 17 Feb 2026