Arthur House

Social Care Org · West Midlands

Overall Rating
Inadequate Last inspected 8 January 2020
Domain Ratings
Safe
Inadequate
Effective
Inadequate
Caring
Inadequate
Responsive
Inadequate
Well-led
Inadequate

View Full CQC Report

3 must-do actions

Must-Do Actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Well-led
The provider did not have robust, consistent and adequate systems in place to monitor the quality of the service.
Regulation 17 (Good governance)
The provider did not have robust, consistent and adequate systems in place to monitor the quality of the service.
Must Do
Well-led
The provider did not have consistent effective systems in place to assess and monitor risks relating to the health, safety and welfare of people using the service.
Regulation 17 (Good governance)
The provider did not have consistent effective systems in place to assess and monitor risks relating to the health, safety and welfare of people using the service.
Must Do
Safe
People were not protected from harm due to inadequate risk management processes within the service.
Regulation 12 (Safe care and treatment)
People were not protected from harm due to inadequate risk management processes within the service.

Previous Inspection (8 January 2020)

Rating: Inadequate Type: Comprehensive inspection Actions: 8 must-do
5 resolved 3 repeated
Location Details
CQC ID: 1-1100520240
Local Authority: Birmingham
Region: West Midlands
Inspection Report
Type: Focused inspection
Date: 24 June 2020
Rating: Inadequate
Actions: 3 must-do
AI-extracted 17 Feb 2026