West Farm House

Social Care Org · South West

Overall Rating
Requires Improvement Last inspected 26 September 2019
Domain Ratings
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

View Full CQC Report

3 must-do actions

Must-Do Actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Safe
Care planning was not always reflective of people's needs. Risks were not identified or safely mitigated.
Regulation 12 (Safe care and treatment)
Care planning was not always reflective of people's needs. Risks were not identified or safely mitigated.
Must Do
Safe
Safe recruitment practice was not being followed.
Regulation 19 (Fit and proper persons employed)
Safe recruitment practice was not being followed.
Must Do
Well-led
Shortfalls in the service were not being identified and addressed.
Regulation 17 (Good governance)
Shortfalls in the service were not being identified and addressed.
Location Details
CQC ID: 1-110234272
Local Authority: Wiltshire
Region: South West
Inspection Report
Type: Planned inspection
Date: 26 September 2019
Rating: Requires Improvement
Actions: 3 must-do
AI-extracted 17 Feb 2026