Kingston House

Social Care Org · East

Overall Rating
Requires Improvement Last inspected 10 October 2018
Domain Ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

View Full CQC Report

2 must-do actions
3 should-do actions

Must-Do Actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Safe
The provider must ensure environmental and individual risks are effectively assessed and action is taken to mitigate the risks.
Regulation 12 (Safe care and treatment)
Environmental and individual risks had not been effectively assessed or action taken to mitigate the risks. 12 (2)(a)(b)
Must Do
Well-led
The provider must ensure monitoring and audit systems are effective in highlighting and addressing issues within the service.
Regulation 17 (Good governance)
Monitoring and audit systems were not effective in highlighting or addressing issues within the service. 17 (2)

Should-Do Actions (3)

Recommended improvements to enhance service quality.

Should Do
Effective
The service explores current guidance from a reputable source on improving the design and decoration of accommodation and the engagement of people living with dementia.
Should Do
Responsive
The service consults a reputable source to further develop end of life planning.
Should Do
Responsive
The service further develops the implementation of the Accessible Information Standard.
Location Details
CQC ID: 1-110514665
Local Authority: Essex
Region: East
Inspection Report
Type: Comprehensive inspection
Date: 10 October 2018
Rating: Requires Improvement
Actions: 2 must-do , 3 should-do
AI-extracted 17 Feb 2026