Norton Lees Hall and Lodge

Social Care Org · Yorkshire & Humberside

Overall Rating
Requires Improvement Last inspected 10 January 2023
Domain Ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Requires Improvement

View Full CQC Report

2 must-do actions
1 should-do action

Must-Do Actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Safe
The provider had failed to ensure infection, prevention and control policies and procedures were always followed.
Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
The provider had failed to ensure infection, prevention and control policies and procedures were always followed.
Must Do
Well-led
The provider had failed to implement ensure government systems were effective in monitoring the service.
Regulation 17 HSCA RA Regulations 2014 Good governance
The provider had failed to implement ensure government systems were effective in monitoring the service.

Should-Do Actions (1)

Recommended improvements to enhance service quality.

Should Do
Responsive
care plans are reviewed to ensure they reflect people's current needs.
Location Details
CQC ID: 1-11059439625
Local Authority: Sheffield
Region: Yorkshire & Humberside
Inspection Report
Type: Inspection report
Date: 10 January 2023
Rating: Requires Improvement
Actions: 2 must-do , 1 should-do
AI-extracted 17 Feb 2026