Assisted Lives (Birmingham)

Social Care Org · West Midlands

Overall Rating
Requires Improvement Last inspected 20 July 2023
Domain Ratings
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

View Full CQC Report

1 must-do action
2 should-do actions

Must-Do Actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Well-led
The provider must ensure that effective and robust systems are in place to monitor the quality of the service.
Regulation 17 HSCA RA Regulations 2014 Good governance
The provider had not ensured that effective and robust systems were in place to monitor the quality of the service.

Should-Do Actions (2)

Recommended improvements to enhance service quality.

Should Do
Responsive
Improvements could be made to the questions asked in these reviews to get a more in-depth view of people's view of their care.
Should Do
Responsive
Detail of these visual aids were not always recorded in people's care plans. Doing this would ensure all staff were aware of the use of aids to support communication.
Location Details
CQC ID: 1-11064506487
Local Authority: Birmingham
Region: West Midlands
Inspection Report
Type: Inspection report
Date: 20 July 2023
Rating: Requires Improvement
Actions: 1 must-do , 2 should-do
AI-extracted 17 Feb 2026