Park Grange Care Home

Social Care Org · Yorkshire & Humberside

Overall Rating
Inadequate Last inspected 10 January 2018
Domain Ratings
Safe
Inadequate
Effective
Inadequate
Caring
Requires Improvement
Responsive
Inadequate
Well-led
Inadequate

View Full CQC Report

9 must-do actions
1 should-do action

Must-Do Actions (9)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Responsive
The care plans we looked at did not contain sufficient information to help staff to provide person centred care and there were limited activities for people.
Regulation 9 HSCA RA Regulations 2014 Person-centred care
The care plans we looked at did not contain sufficient information to help staff to provide person centred care and there were limited activities for people.
Must Do
Effective
The care plans did not contain decision specific mental capacity assessment or best interest decisions.
Regulation 11 HSCA RA Regulations 2014 Need for consent
The care plans did not contain decision specific mental capacity assessment or best interest decisions.
Must Do
Safe
Procedures to protect people in the event of a fire were not robust and risks to people were not always effectively managed. We concluded the management of medicines was not always carried in a safe way.
Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
Procedures to protect people in the event of a fire were not robust and risks to people were not always effectively managed. We concluded the management of medicines was not always carried in a safe way.
Must Do
Safe
We concluded, due to the lack of oversight regarding the reviewing and investigating of safeguarding concerns, the lack of analysis of accidents and incidents and the registered manager not having an understanding of lessons learnt.
Regulation 13 HSCA RA Regulations 2014 Safeguarding service users from abuse and improper treatment
We concluded, due to the lack of oversight regarding the reviewing and investigating of safeguarding concerns, the lack of analysis of accidents and incidents and the registered manager not having an understanding of lessons learnt.
Must Do
Safe
We concluded the premises were not always well maintained.
Regulation 15 HSCA RA Regulations 2014 Premises and equipment
We concluded the premises were not always well maintained.
Must Do
Responsive
There was not an effective system in place to ensure concerns and complaints were recorded and responded to appropriately.
Regulation 16 HSCA RA Regulations 2014 Receiving and acting on complaints
There was not an effective system in place to ensure concerns and complaints were recorded and responded to appropriately.
Must Do
Well-led
We concluded the registered provider and registered manager did not have an effective oversight of the service and the quality assurance system was not robust or effective.
Regulation 17 HSCA RA Regulations 2014 Good governance
We concluded the registered provider and registered manager did not have an effective oversight of the service and the quality assurance system was not robust or effective.
Must Do
Safe
The recruitment processes were not robust.
Regulation 19 HSCA RA Regulations 2014 Fit and proper persons employed
The recruitment processes were not robust.
Must Do
Safe
We concluded staffing levels and deployment of staff were not maintained to ensure people were not at risk of their care needs been met.
Regulation 18 HSCA RA Regulations 2014 Staffing
We concluded staffing levels and deployment of staff were not maintained to ensure people were not at risk of their care needs been met.

Should-Do Actions (1)

Recommended improvements to enhance service quality.

Should Do
Effective
The registered provider review the process for monitoring people's food and fluid intake.

Previous Inspection (25 July 2017)

Rating: Requires Improvement Type: Comprehensive inspection Actions: 4 must-do , 1 should-do
5 repeated
Location Details
CQC ID: 1-110918947
Local Authority: Barnsley
Region: Yorkshire & Humberside
Inspection Report
Type: Comprehensive inspection
Date: 10 January 2018
Rating: Inadequate
Actions: 9 must-do , 1 should-do
AI-extracted 17 Feb 2026