St Marks Residential Care Home
Social Care Org · East
Overall Rating
Last inspected 6 March 2023
Domain Ratings
Safe
Effective
Caring
Responsive
Well-led
2 must-do actions
4 should-do actions
Must-Do Actions (2)
Legal requirements based on regulation breaches identified during inspection.
Must Do
Safe
Systems had not been fully established to monitor and mitigate risks to the health, safety and welfare of people using the service. This placed people at potential risk of harm.
Must Do
Well-led
The provider' governance systems were not strong enough to demonstrate how the management of the service, are able to sustain and drive improvements. Or to independently identify and act on risk which places people at risk of harm and not receiving a quality service. This is a continued breach.
Should-Do Actions (4)
Recommended improvements to enhance service quality.
Should Do
Effective
We recommend the provider consider current guidance on putting in place an effective training plan and monitoring tool to support them in this area.
Should Do
Caring
We recommend the provider seek advice and guidance from a reputable source on how they can make their meetings more inclusive.
Should Do
Responsive
We recommend the provider seek advice and guidance from a reputable source such as 'The Dementia Engagement and Empowerment Project' guide on writing dementia friendly information.
Should Do
Well-led
We recommend the provider reviews reports from other care providers who have been rated outstanding, to support them in this area.
Location Details
CQC ID: 1-111247146
Local Authority: Essex
Region: East
Inspection Report
Type: Inspection report
Date: 6 March 2023
Rating: Requires Improvement
Actions:
2 must-do
,
4 should-do
AI-extracted 17 Feb 2026