Reside at Stour Road

Social Care Org · South West

Overall Rating
Requires Improvement Last inspected 28 December 2017
Domain Ratings
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

View Full CQC Report

2 must-do actions
1 should-do action

Must-Do Actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Safe
Risks identified for people had not been consistently managed or actions taken in order to minimise the risks.
Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
Risks identified for people had not been consistently managed or actions taken in order to minimise the risks.
Must Do
Well-led
Systems and processes were not effective in monitoring and mitigating avoidable risks to people. People's records of their care and treatment were not always accurate or complete.
Regulation 17 HSCA RA Regulations 2014 Good governance
Systems and processes were not effective in monitoring and mitigating avoidable risks to people. People's records of their care and treatment were not always accurate or complete.

Should-Do Actions (1)

Recommended improvements to enhance service quality.

Should Do
Responsive
We recommend that the service consider NICE guidance or similar nationally recognised guidance when designing, delivering and reviewing peoples care and support needs and choices.
Location Details
CQC ID: 1-111247490
Local Authority: Bournemouth, Christchurch and Poole
Region: South West
Inspection Report
Type: Comprehensive inspection
Date: 28 December 2017
Rating: Requires Improvement
Actions: 2 must-do , 1 should-do
AI-extracted 17 Feb 2026