Ranyard at Mulberry House

Social Care Org · London

Overall Rating
Requires Improvement Last inspected 18 March 2015
Domain Ratings
Safe
Good
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

View Full CQC Report

2 must-do actions
1 should-do action

Must-Do Actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Effective
Persons employed by the service provider did not receive appropriate training to enable them to carry out the activities they were employed to perform.
Regulation 18 HSCA (RA) Regulations 2014 Staffing
Persons employed by the service provider did not receive appropriate training to enable them to carry out the activities they were employed to perform.
Must Do
Well-led
Systems were not established to seek and act on feedback from relevant persons on the services provided for the purposes of continually evaluating and improving the services.
Regulation 17 HSCA (RA) Regulations 2014 Good governance
Systems were not established to seek and act on feedback from relevant persons on the services provided for the purposes of continually evaluating and improving the services.

Should-Do Actions (1)

Recommended improvements to enhance service quality.

Should Do
Safe
The provider should note for medicines administered as skin patches there was no record of the applicationsite, so it was unclear whether a different area of skin was used each time the patch was changed to avoid damage to the skin.
Location Details
CQC ID: 1-111335608
Local Authority: Lewisham
Region: London
Inspection Report
Type: Comprehensive inspection
Date: 18 March 2015
Rating: Requires Improvement
Actions: 2 must-do , 1 should-do
AI-extracted 17 Feb 2026