Elsinor Residential Home

Social Care Org · Yorkshire & Humberside

Overall Rating
Inadequate Last inspected 12 June 2020
Domain Ratings
Safe
Inadequate
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Inadequate

View Full CQC Report

5 must-do actions

Must-Do Actions (5)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Caring
Comply with Regulation 9 (Person-centred care)
Regulation 9 HSCA RA Regulations 2014 Person-centred care
The provider failed to ensure the care and treatment was appropriate, met people's need and reflected people's preferences
Must Do
Safe
Comply with Regulation 12 (Safe care and treatment)
Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
The provider failed to adequately assess, monitor and reduce risks to people's health and safety. They also failed to ensure the proper and safe management of medicines.
Must Do
Safe
Comply with Regulation 13 (Safeguarding service users from abuse and improper treatment)
Regulation 13 HSCA RA Regulations 2014 Safeguarding service users from abuse and improper treatment
The provider failed to establish and operate systems and processes effectively to prevent abuse of service users and they failed to investigate and report any allegations of abuse.
Must Do
Well-led
Comply with Regulation 17 (Good governance)
Regulation 17 HSCA RA Regulations 2014 Good governance
The provider failed to ensure systems were effective, in place and robust enough to demonstrate the service was effectively managed.
Must Do
Well-led
Comply with Regulation 18 (Staffing)
Regulation 18 HSCA RA Regulations 2014 Staffing
The provider failed to ensure staff had the knowledge and skills to enable them to provide safe effective care and support.

Previous Inspection (1 November 2019)

Rating: Requires Improvement Type: Comprehensive inspection Actions: 2 must-do , 3 should-do
2 resolved 3 repeated
Location Details
CQC ID: 1-111351879
Local Authority: North Yorkshire
Region: Yorkshire & Humberside
Inspection Report
Type: Focused inspection
Date: 12 June 2020
Rating: Inadequate
Actions: 5 must-do
AI-extracted 17 Feb 2026