My Homecare Peterborough

Social Care Org · East

Overall Rating
Requires Improvement Last inspected 18 January 2023
Domain Ratings
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

View Full CQC Report

2 must-do actions
2 should-do actions

Must-Do Actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Well-led
The provider had failed to notify the Care Quality Commission about incidents they are required to.
Regulation 18 (Registration Regulations 2009 Notifications of other incidents)
The provider had failed to notify the Care Quality Commission about incidents they are required to.
Must Do
Well-led
Oversight and governance of the service was not effective in identify improvements. The provider had did not always follow their policies and audits had failed to identify this omission.
Regulation 17 (HSCA RA Regulations 2014 Good governance)
Oversight and governance of the service was not effective in identify improvements. The provider had did not always follow their policies and audits had failed to identify this omission.

Should-Do Actions (2)

Recommended improvements to enhance service quality.

Should Do
Safe
Although staff were trained and had competency checks, we recommend the provider reviews this in line with the concerns found.
Should Do
Safe
We recommend the provider seek professional support in the writing of PRN protocols.
Location Details
CQC ID: 1-11141291551
Local Authority: Peterborough
Region: East
Inspection Report
Type: Focused inspection
Date: 18 January 2023
Rating: Requires Improvement
Actions: 2 must-do , 2 should-do
AI-extracted 17 Feb 2026