Tralee Rest Home
Social Care Org · South East
Overall Rating
Last inspected 5 December 2018
Domain Ratings
Safe
Effective
Caring
Responsive
Well-led
9 should-do actions
Should-Do Actions (9)
Recommended improvements to enhance service quality.
Should Do
Safe
The blood sugar monitoring equipment, used by the service for people with diabetes, should be periodically calibrated in line with manufactures' instructions.
Should Do
Safe
There was no policy in place to address risks associated where previous cautions or convictions were recorded, and a deficiency in recruitment procedures where risk assessments were not completed despite a recorded conviction.
Should Do
Safe
Night staffing arrangements required further consideration to ensure staff availability did not unduly influence people's decisions about when they went to bed.
Should Do
Well-led
Further time and development was required to ensure the measures in place were wholly effective in sustaining progress and driving forward the continuous improvement of the service.
Should Do
Well-led
Reviews of care plans had missed the opportunity to check for completeness and develop best practice procedures, such as when specialist advice and support was received from a healthcare professional.
Should Do
Well-led
Audits of procedures, such as recruitment, had failed to identify missing steps when convictions were recorded and, additionally, had failed to identify gaps within policies to deal with this.
Should Do
Well-led
Medication audits had failed to identify that equipment used to check blood sugar levels was not calibrated, or that there was no stock of calibration fluid held within the service.
Should Do
Well-led
Night staffing arrangements were not fully considered to ensure staff availability did not influence people's decisions about what time they went to bed.
Should Do
Well-led
The provider could develop closer working between sister services and this may serve to improve consistency and best practice.
Location Details
CQC ID: 1-111602719
Local Authority: Kent
Region: South East
Inspection Report
Type: Comprehensive inspection
Date: 5 December 2018
Rating: Requires Improvement
Actions:
9 should-do
AI-extracted 17 Feb 2026