Cary Lodge

Social Care Org · South West

Overall Rating
Inadequate Last inspected 12 February 2019
Domain Ratings
Safe
Inadequate
Effective
Requires Improvement
Caring
Inadequate
Responsive
Inadequate
Well-led
Inadequate

View Full CQC Report

7 must-do actions

Must-Do Actions (7)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Responsive
People did not receive appropriate care that met their needs. Where meeting people's nutritional needs, the provider did not always have regard for people's well-being. 9(1)(a)(b)(2)(3)(i)
Regulation 9 HSCA RA Regulations 2014 Person-centred care
People did not receive appropriate care that met their needs. Where meeting people's nutritional needs, the provider did not always have regard for people's well-being.
Must Do
Caring
People were not always treated with dignity and respect. 10(1)
Regulation 10 HSCA RA Regulations 2014 Dignity and respect
People were not always treated with dignity and respect.
Must Do
Effective
Consent was not always sought from people before care and treatment was provided. 11(1)
Regulation 11 HSCA RA Regulations 2014 Need for consent
Consent was not always sought from people before care and treatment was provided.
Must Do
Safe
Risks to people's safety had not always been assessed or mitigated. Medicines were not always managed safely. 12(1)
Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
Risks to people's safety had not always been assessed or mitigated. Medicines were not always managed safely.
Must Do
Safe
People were not protected from assaults from others. Systems and processes to report incidents were not effective. 13(1)(2)(3)
Regulation 13 HSCA RA Regulations 2014 Safeguarding service users from abuse and improper treatment
People were not protected from assaults from others. Systems and processes to report incidents were not effective.
Must Do
Well-led
Systems and processes had failed to adequately assess, monitor and improve the quality and safety of people. Records were not always accurate. 17(1)(2)(a)(b)(c)
Regulation 17 HSCA RA Regulations 2014 Good governance
Systems and processes had failed to adequately assess, monitor and improve the quality and safety of people. Records were not always accurate.
Must Do
Safe
There were not sufficient numbers of skilled staff deployed to keep people safe. 18(1)(2)(a)
Regulation 18 HSCA RA Regulations 2014 Staffing
There were not sufficient numbers of skilled staff deployed to keep people safe.

Previous Inspection (12 February 2019)

Rating: Inadequate Type: Comprehensive inspection Actions: None
Location Details
CQC ID: 1-111653731
Local Authority: Torbay
Region: South West
Inspection Report
Type: Comprehensive inspection
Date: 1 March 2019
Rating: Inadequate
Actions: 7 must-do
AI-extracted 17 Feb 2026