Benthorn Lodge

Social Care Org · East Midlands

Overall Rating
Inadequate Last inspected 20 July 2016
Domain Ratings
Safe
Inadequate
Effective
Inadequate
Caring
Requires Improvement
Responsive
Inadequate
Well-led
Inadequate

View Full CQC Report

10 must-do actions

Must-Do Actions (10)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Responsive
The registered person failed to ensure that the care and treatment provided to people was appropriate and met their needs and preferences. In addition the registered persons person had not made suitable arrangements to ensure that people were enabled to participate in activities that met their specific diverse needs and reflected their interests.
Regulation 9 (Person-centred care)
The registered person failed to ensure that the care and treatment provided to people was appropriate and met their needs and preferences. In addition the registered persons person had not made suitable arrangements to ensure that people were enabled to participate in activities that met their specific diverse needs and …
Must Do
Caring
The registered person had not made suitable arrangements to ensure that personal and confidential information was stored securely and that people were treated with people with dignity and respect.
Regulation 10 (Dignity and respect)
The registered person had not made suitable arrangements to ensure that personal and confidential information was stored securely and that people were treated with people with dignity and respect.
Must Do
Effective
The registered person was not meeting the requirements of the Mental Capacity Act 2005 (MCA) and Deprivation of Liberty Safeguards (DoLS).
Regulation 11 (Need for consent)
The registered person was not meeting the requirements of the Mental Capacity Act 2005 (MCA) and Deprivation of Liberty Safeguards (DoLS).
Must Do
Responsive
The registered person had failed to ensure suitable systems were in place so that people could be supported to voice their opinions or raise concerns about their care and treatment.
Regulation 16 (Receiving and acting on complaints)
The registered person had failed to ensure suitable systems were in place so that people could be supported to voice their opinions or raise concerns about their care and treatment.
Must Do
Safe
The registered person failed to ensure that robust recruitment practices were carried out to ensure only people suitable to work with vulnerable people were recruited.
Regulation 19 (Fit and proper persons employed)
The registered person failed to ensure that robust recruitment practices were carried out to ensure only people suitable to work with vulnerable people were recruited.
Must Do
Safe
The registered person had not protected people against the risk of unsafe management of medicines. The systems in place to ensure medicines were administered safely were not consistently followed.
Regulation 12 (Safe care and treatment)
The registered person had not protected people against the risk of unsafe management of medicines. The systems in place to ensure medicines were administered safely were not consistently followed.
Must Do
Safe
The registered person had not made suitable arrangements to ensure service users were effectively safeguarded against the risk of abuse and harm.
Regulation 13 (Safeguarding service users from abuse and improper treatment)
The registered person had not made suitable arrangements to ensure service users were effectively safeguarded against the risk of abuse and harm.
Must Do
Safe
The registered person had failed to ensure that people were protected from risks associated from unsafe or unsuitable premises.
Regulation 15 (Premises and equipment)
The registered person had failed to ensure that people were protected from risks associated from unsafe or unsuitable premises.
Must Do
Well-led
The registered person did not have an effective system in place to monitor the quality of care provided to people or to manage risks of unsafe or inappropriate treatment. There was a lack of management and leadership at the service.
Regulation 17 (Good governance)
The registered person did not have an effective system in place to monitor the quality of care provided to people or to manage risks of unsafe or inappropriate treatment. There was a lack of management and leadership at the service.
Must Do
Safe
The registered person has failed to ensure that sufficient numbers of suitably qualified, competent, skilled and experienced persons providing care or treatment to service users have the qualifications, competence, skills and experience to do so safely.
Regulation 18 (Staffing)
The registered person has failed to ensure that sufficient numbers of suitably qualified, competent, skilled and experienced persons providing care or treatment to service users have the qualifications, competence, skills and experience to do so safely.

Previous Inspection (20 July 2016)

Rating: Inadequate Type: Comprehensive inspection Actions: 11 must-do
3 resolved 7 repeated 1 partial
Location Details
CQC ID: 1-112036845
Local Authority: North Northamptonshire
Region: East Midlands
Inspection Report
Type: Comprehensive inspection
Date: 17 August 2016
Rating: Inadequate
Actions: 10 must-do
AI-extracted 17 Feb 2026