Kingsley Nursing Home

Social Care Org · East Midlands

Overall Rating
Inadequate Last inspected 7 September 2016
Domain Ratings
Safe
Inadequate
Effective
Inadequate
Caring
Inadequate
Responsive
Inadequate
Well-led
Inadequate

View Full CQC Report

16 must-do actions

Must-Do Actions (16)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Caring
The registered manager and provider failed to involve people in their care planning or provide care that reflected their preferences or met their needs. 9 (1a and b) (3)
Regulation 9 (Person-centred care)
The registered manager and provider failed to involve people in their care planning or provide care that reflected their preferences or met their needs. 9 (1a and b) (3)
Must Do
Safe
The registered manager and provider failed to: 1. provide care in a safe way. 12 (1)
Regulation 12 (Safe care and treatment)
The registered manager and provider failed to provide care in a safe way. 12 (1)
Must Do
Safe
The registered manager and provider failed to: 2. monitor people's healthcare conditions and refer them to health professionals in a timely way. 12 (2a and b)
Regulation 12 (Safe care and treatment)
The registered manager and provider failed to monitor people's healthcare conditions and refer them to health professionals in a timely way. 12 (2a and b)
Must Do
Safe
The registered manager and provider failed to: 3. assess the risks to the health and safety of people or do all that was reasonably practicable to mitigate any such risks. 12 (2a and b)
Regulation 12 (Safe care and treatment)
The registered manager and provider failed to assess the risks to the health and safety of people or do all that was reasonably practicable to mitigate any such risks. 12 (2a and b)
Must Do
Safe
The registered manager and provider failed to: 4. ensure that staff had the competencies and skills to provide people with care that met their needs. 12 (2c)
Regulation 12 (Safe care and treatment)
The registered manager and provider failed to ensure that staff had the competencies and skills to provide people with care that met their needs. 12 (2c)
Must Do
Safe
The registered manager and provider failed to: 5. ensure that the premises used were safe. 12 (2d)
Regulation 12 (Safe care and treatment)
The registered manager and provider failed to ensure that the premises used were safe. 12 (2d)
Must Do
Safe
The registered manager and provider failed to 1. report safeguarding concerns or have effective systems to investigate allegations. 13 (2 & 3)
Regulation 13 (Safeguarding service users from abuse and improper treatment)
The registered manager and provider failed to 1. report safeguarding concerns or have effective systems to investigate allegations. 13 (2 & 3)
Must Do
Effective
The registered manager and provider failed to 2. submit Deprivation of Liberty Safeguards (DoLS) authorisation applications that were relevant to the restrictions being made to people's mobility. This is a continued breach of Regulation 13 (5) (7b)
Regulation 13 (Safeguarding service users from abuse and improper treatment)
The registered manager and provider failed to 2. submit Deprivation of Liberty Safeguards (DoLS) authorisation applications that were relevant to the restrictions being made to people's mobility. This is a continued breach of Regulation 13 (5) (7b)
Must Do
Effective
The registered manager and provider failed to ensure that people had adequate nutrition and hydration to maintain their health and well-being. 14 (1)
Regulation 14 (Meeting nutritional and hydration needs)
The registered manager and provider failed to ensure that people had adequate nutrition and hydration to maintain their health and well-being. 14 (1)
Must Do
Responsive
The registered manager and provider failed to: 1. investigate or take necessary action in response to complaints. 16 (1)
Regulation 16 (Receiving and acting on complaints)
The registered manager and provider failed to: 1. investigate or take necessary action in response to complaints. 16 (1)
Must Do
Responsive
The registered manager and provider failed to: 2. have an effective system to receive, record, investigate or respond to complaints. 16 (2)
Regulation 16 (Receiving and acting on complaints)
The registered manager and provider failed to: 2. have an effective system to receive, record, investigate or respond to complaints. 16 (2)
Must Do
Well-led
The registered manager and provider failed to: 1. Assess, monitor and improve the quality and safety of people. 17 (2a)
Regulation 17 (Good governance)
The registered manager and provider failed to: 1. Assess, monitor and improve the quality and safety of people. 17 (2a)
Must Do
Well-led
The registered manager and provider failed to: 2. Assess monitor and mitigate risks relating to health, safety and welfare of people. 17 (2b)
Regulation 17 (Good governance)
The registered manager and provider failed to: 2. Assess monitor and mitigate risks relating to health, safety and welfare of people. 17 (2b)
Must Do
Well-led
The registered manager and provider failed to: 3. Maintain accurate, complete records of the care and treatment people received. 17 (2c)
Regulation 17 (Good governance)
The registered manager and provider failed to: 3. Maintain accurate, complete records of the care and treatment people received. 17 (2c)
Must Do
Well-led
The registered manager and provider failed to: 4. Evaluate and improve care for people where failings had been identified. 17 (2f)
Regulation 17 (Good governance)
The registered manager and provider failed to: 4. Evaluate and improve care for people where failings had been identified. 17 (2f)
Must Do
Well-led
The registered manager and provider failed to adequately deploy staff to meet people's needs. 18(1)
Regulation 18 (Staffing)
The registered manager and provider failed to adequately deploy staff to meet people's needs. 18(1)

Previous Inspection (19 May 2016)

Rating: Requires Improvement Type: Comprehensive inspection Actions: 2 must-do
1 resolved 1 repeated
Location Details
CQC ID: 1-112080846
Local Authority: West Northamptonshire
Region: East Midlands
Inspection Report
Type: Unannounced inspection
Date: 7 September 2016
Rating: Inadequate
Actions: 16 must-do
AI-extracted 17 Feb 2026