Anglia Care

Social Care Org · East

Overall Rating
Requires Improvement Last inspected 7 June 2023
Domain Ratings
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

View Full CQC Report

2 must-do actions

Must-Do Actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Well-led
Governance systems in place were not robust enough to assess, monitor and mitigate risks to the health, safety and welfare of people using the service. The provider was not maintaining accurate and up to date records relating to people's needs. This placed people at risk of harm.
Regulation 17 HSCA RA Regulations 2014 Good governance
Governance systems in place were not robust enough to assess, monitor and mitigate risks to the health, safety and welfare of people using the service. The provider was not maintaining accurate and up to date records relating to people's needs. This placed people at risk of harm.
Must Do
Safe
Systems had not been established to ensure staff were appropriately deployed and skilled to undertake care visits which were planned to meet people's needs and preferences.
Regulation 18 HSCA RA Regulations 2014 Staffing
Systems had not been established to ensure staff were appropriately deployed and skilled to undertake care visits which were planned to meet people's needs and preferences.

Previous Inspection (29 September 2017)

Rating: Good Type: Comprehensive inspection Actions: None
Location Details
CQC ID: 1-1121541541
Local Authority: Suffolk
Region: East
Inspection Report
Type: Focused inspection
Date: 7 June 2023
Rating: Requires Improvement
Actions: 2 must-do
AI-extracted 17 Feb 2026