Charmes Care
Social Care Org · South East
Overall Rating
Last inspected 2 March 2023
Domain Ratings
Safe
Effective
Caring
Responsive
Well-led
3 must-do actions
1 should-do action
Must-Do Actions (3)
Legal requirements based on regulation breaches identified during inspection.
Must Do
Safe
The registered persons failed to protect people from abuse and improper treatment and to have effective systems and processes in place to prevent abuse of people
Must Do
Well-led
The registered persons failed to have effective systems in place to assess, monitor and improve the quality and safety of the service and to to seek and act on feedback from people, relatives, and staff to continually evaluate and improve the service.
Must Do
Safe
The registered persons failed to ensure there was sufficient numbers of staff deployed to meet people's needs safely.
Should-Do Actions (1)
Recommended improvements to enhance service quality.
Should Do
Safe
We recommend the provider review their processes to ensure all risks are clearly identified with sufficient information to enable staff to safely meet people's needs.
Previous Inspection (26 July 2022)
Rating: Requires Improvement
Type: Comprehensive inspection
Actions:
None
Location Details
CQC ID: 1-11218848909
Local Authority: Isle of Wight
Region: South East
Inspection Report
Type: Focused inspection
Date: 2 March 2023
Rating: Requires Improvement
Actions:
3 must-do
,
1 should-do
AI-extracted 17 Feb 2026