Ridgeway Manor Residential Care Home

Social Care Org · South East

Overall Rating
Requires Improvement Last inspected 18 August 2022
Domain Ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

View Full CQC Report

6 must-do actions
2 should-do actions

Must-Do Actions (6)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Safe
Risks to people's health and safety had not been addressed.
Regulation 12 (Safe care and treatment)
Risks to people's health and safety had not been addressed.
Must Do
Safe
People who had needs in relation to eating and drinking were not supported to eat and drink safely in a manner consistent with relevant professional guidelines.
Regulation 12 (Safe care and treatment)
People who had needs in relation to eating and drinking were not supported to eat and drink safely in a manner consistent with relevant professional guidelines.
Must Do
Safe
People's medicines were not managed properly and safely.
Regulation 12 (Safe care and treatment)
People's medicines were not managed properly and safely.
Must Do
Effective
The home was not adapted to meet the needs of people living with dementia.
Regulation 15 (Premises and equipment)
The home was not adapted to meet the needs of people living with dementia.
Must Do
Effective
Some parts of the home were not adequately maintained or sufficiently clean.
Regulation 15 (Premises and equipment)
Some parts of the home were not adequately maintained or sufficiently clean.
Must Do
Well-led
Systems had not been established to assess, monitor and improve the quality and safety of the service.
Regulation 17 (Good governance)
Systems had not been established to assess, monitor and improve the quality and safety of the service.

Should-Do Actions (2)

Recommended improvements to enhance service quality.

Should Do
Effective
We recommend the provider review mental capacity assessments to ensure they comply with the principles of the MCA.
Should Do
Effective
We recommend the provider consider and implement best practice guidance on the preparation and presentation of texture-modified food.
Location Details
CQC ID: 1-112238287
Local Authority: Surrey
Region: South East
Inspection Report
Type: Inspection report
Date: 18 August 2022
Rating: Requires Improvement
Actions: 6 must-do , 2 should-do
AI-extracted 17 Feb 2026