PEEL Force Inspection

PEEL 2018-19 CoC Recommendations: Sussex Police

Cause of Concern recommendations tracked by HMICFRS for Sussex Police (2018-19)

6
Recommendations
6
Completed
Applicable Forces
Sussex Police
Recommendations (6)
# Recommendation Directed at Status
T1 Cause of concern: Sussex Police is failing to manage risk effectively. In the force control room, some vulnerable victims are left without police attendance for considerable periods of time. Some victims may not be getting through to the police at all because on average 43 percent of calls to 101 are abandoned. Some investigations involving vulnerable people are taking a long time, without any reassessment of risk to the victim. This means that the force is missing opportunities to safeguard victims and secure evidence. Recommendation: Within six months the force should: Change its 101 call handling processes to reduce the number of callers who hang up. Sussex Police Completed
T2 Cause of concern: Sussex Police is failing to manage risk effectively. In the force control room, some vulnerable victims are left without police attendance for considerable periods of time. Some victims may not be getting through to the police at all because on average 43 percent of calls to 101 are abandoned. Some investigations involving vulnerable people are taking a long time, without any reassessment of risk to the victim. This means that the force is missing opportunities to safeguard victims and secure evidence. Recommendation: Within six months the force should: Ensure all staff and officers dealing with vulnerable victims put measures in place to effectively manage initial and continued risk to victims, and record their actions. Sussex Police Completed
T3 Cause of concern: Sussex Police is failing to manage risk effectively. In the force control room, some vulnerable victims are left without police attendance for considerable periods of time. Some victims may not be getting through to the police at all because on average 43 percent of calls to 101 are abandoned. Some investigations involving vulnerable people are taking a long time, without any reassessment of risk to the victim. This means that the force is missing opportunities to safeguard victims and secure evidence. Recommendation: Within six months the force should: Ensure that staff and officers fully understand risk, and risk assessments such as THRIVE and DASH, through effective training. Sussex Police Completed
T4 Cause of concern: Sussex Police is failing to manage risk effectively. In the force control room, some vulnerable victims are left without police attendance for considerable periods of time. Some victims may not be getting through to the police at all because on average 43 percent of calls to 101 are abandoned. Some investigations involving vulnerable people are taking a long time, without any reassessment of risk to the victim. This means that the force is missing opportunities to safeguard victims and secure evidence. Recommendation: Within six months the force should: Improve its management of risk. Sussex Police Completed
T5 Cause of concern: Sussex Police is failing to manage risk effectively. In the force control room, some vulnerable victims are left without police attendance for considerable periods of time. Some victims may not be getting through to the police at all because on average 43 percent of calls to 101 are abandoned. Some investigations involving vulnerable people are taking a long time, without any reassessment of risk to the victim. This means that the force is missing opportunities to safeguard victims and secure evidence. Recommendation: Within six months the force should: Improve the quality of investigations involving vulnerable people, ensuring that the workloads of specialist investigators are always manageable and that such investigations are subject to regular and active supervision. Sussex Police Completed
T6 Cause of concern: Sussex Police is failing to manage risk effectively. In the force control room, some vulnerable victims are left without police attendance for considerable periods of time. Some victims may not be getting through to the police at all because on average 43 percent of calls to 101 are abandoned. Some investigations involving vulnerable people are taking a long time, without any reassessment of risk to the victim. This means that the force is missing opportunities to safeguard victims and secure evidence. Recommendation: Within six months the force should: Review its processes in the control room to ensure risk is mitigated where possible and vulnerable victims see police quickly enough. Sussex Police Completed