PEEL Force Inspection

PEEL 2021-22 CoC Recommendations: Greater Manchester Police

Published 3 March 2022

Cause of Concern recommendations tracked by HMICFRS for Greater Manchester Police (2021-22)

17
Recommendations
17
Completed
Applicable Forces
Greater Manchester Police
Recommendations (17)
# Recommendation Directed at Status
T1 Cause of concern: The force does not investigate crime, supervise investigations or update victims to an acceptable standard. Recommendation: Greater Manchester Police should, within three months, make sure that investigations are actively and regularly supervised to check progress and to check that all proportionate lines of enquiry are pursued. Greater Manchester Police Completed
T10 Cause of concern: The force doesn’t currently have a sufficient understanding of either its demand or the capability and capacity of its workforce. Recommendation: Within six months Greater Manchester Police should improve its understanding of the skills and capabilities of its workforce so to increase efficiency and support succession planning for future resource management. Greater Manchester Police Completed
T11 Cause of concern: The force doesn’t currently have a sufficient understanding of either its demand or the capability and capacity of its workforce. Recommendation: Within six months Greater Manchester Police should improve workforce planning to better align its workforce with current and future demand. Greater Manchester Police Completed
T12 Cause of concern: Greater Manchester Police doesn’t currently have the arrangements in place to support and build its workforce. Recommendation: Within six months Greater Manchester Police should understand the performance of its workforce, support staff development and deal with poor performance fairly and consistently. Greater Manchester Police Completed
T13 Cause of concern: Greater Manchester Police doesn’t currently have the arrangements in place to support and build its workforce. Recommendation: Within six months Greater Manchester Police should work with its workforce to understand the risks and threats to staff wellbeing, and use this to inform the actions it takes. Greater Manchester Police Completed
T14 Cause of concern: Greater Manchester Police is failing to respond appropriately to some people who are vulnerable and at risk. This means that it is missing some opportunities to safeguard victims and secure evidence at the scene. This enduring service failure has given cause for concern about public safety in Greater Manchester. Recommendation: Develop a plan to promptly improve its capability and capacity to deploy resources to incidents assessed as requiring either an immediate (within 15 minutes) or prompt (within an hour) police response. Greater Manchester Police Completed
T15 Cause of concern: Greater Manchester Police is failing to respond appropriately to some people who are vulnerable and at risk. This means that it is missing some opportunities to safeguard victims and secure evidence at the scene. This enduring service failure has given cause for concern about public safety in Greater Manchester. Recommendation: Introduce a performance framework to support its call handling and despatch staff to improve efficiency and support for its workforce. Greater Manchester Police Completed
T16 Cause of concern: Greater Manchester Police is failing to respond appropriately to some people who are vulnerable and at risk. This means that it is missing some opportunities to safeguard victims and secure evidence at the scene. This enduring service failure has given cause for concern about public safety in Greater Manchester. Recommendation: Review and implement a command and control system which is able properly to identify and allocate resources in a timely manner to meet demand. Greater Manchester Police Completed
T17 Cause of concern: Greater Manchester Police is failing to respond appropriately to some people who are vulnerable and at risk. This means that it is missing some opportunities to safeguard victims and secure evidence at the scene. This enduring service failure has given cause for concern about public safety in Greater Manchester. Recommendation: Review its graded response policy, escalation policy and quality of THRIVE risk assessments to support its ability to provide an appropriate response to vulnerability and risk. Greater Manchester Police Completed
T2 Cause of concern: The force does not investigate crime, supervise investigations or update victims to an acceptable standard. Recommendation: Greater Manchester Police should, within three months, make sure that officers investigate crimes in a timely manner, and investigation plans are completed at an early stage to give direction and establish lines of enquiry. Greater Manchester Police Completed
T3 Cause of concern: The force does not investigate crime, supervise investigations or update victims to an acceptable standard. Recommendation: Greater Manchester Police should, within three months, make sure that the force pursues evidence-led prosecutions when a victim withdraws support for the investigation. Greater Manchester Police Completed
T4 Cause of concern: The force does not investigate crime, supervise investigations or update victims to an acceptable standard. Recommendation: Greater Manchester Police should, within three months, make sure that victim personal statements are offered when appropriate and recorded. Greater Manchester Police Completed
T5 Cause of concern: The force does not investigate crime, supervise investigations or update victims to an acceptable standard. Recommendation: Greater Manchester Police should, within three months, make sure that victims are regularly updated in line with the Victims’ Code of Practice. Greater Manchester Police Completed
T6 Cause of concern: The force doesn’t currently have a sufficient understanding of either its demand or the capability and capacity of its workforce. Recommendation: Within 12 months Greater Manchester Police should improve its records management IT system so that it meets the needs of the force and its workforce. Greater Manchester Police Completed
T7 Cause of concern: The force doesn’t currently have a sufficient understanding of either its demand or the capability and capacity of its workforce. Recommendation: Within six months Greater Manchester Police should continue to develop its governance and performance framework to alert senior managers of underperformance and allow timely action to be taken to address performance problems. Greater Manchester Police Completed
T8 Cause of concern: The force doesn’t currently have a sufficient understanding of either its demand or the capability and capacity of its workforce. Recommendation: Within six months Greater Manchester Police should ensure it has the capacity and capability to analyse police and information and intelligence from other organisations in order to produce the reports it needs to comprehensively understand and manage its demand. Greater Manchester Police Completed
T9 Cause of concern: Greater Manchester Police doesn’t currently have the arrangements in place to support and build its workforce. Recommendation: Within six months Greater Manchester Police should fairly and consistently identify those with the potential to become senior leaders and nurture and encourage them to gain the skills for future leadership roles. Greater Manchester Police Completed