PEEL Force Inspection

PEEL 2021-22 CoC Recommendations: Sussex Police

Cause of Concern recommendations tracked by HMICFRS for Sussex Police (2021-22)

7
Recommendations
4
Completed
Applicable Forces
Sussex Police
Recommendations (7)
# Recommendation Directed at Status
T1 Cause of concern: The force is too often failing to record reports of violent crime, particularly behavioural crimes (harassment, stalking, controlling and coercive behaviour), rape crimes and incidents, domestic abuse and antisocial behaviour. Recommendation: Sussex Police should immediately take steps to identify and address gaps in its systems and processes for identifying and recording all reports made by victims of crimes, giving particular attention to behavioural crimes, rape crimes and incidents, domestic abuse-related violent crime and antisocial behaviour. Sussex Police
T2 Cause of concern: Non-emergency callers often have to wait in a queue or for a call-back, and call handlers frequently fail to use a structured approach to assess their risk or vulnerability Recommendation: Within six months the force should make sure it can answer a greater proportion of non-emergency 101 calls so that caller attrition levels are reduced and kept as low as possible. Sussex Police Completed
T3 Cause of concern: Non-emergency callers often have to wait in a queue or for a call-back, and call handlers frequently fail to use a structured approach to assess their risk or vulnerability Recommendation: Within three months, Sussex Police should improve the process of risk-assessing callers to identify those who are vulnerable or at risk. Sussex Police Completed
T4 Cause of concern: Non-emergency callers often have to wait in a queue or for a call-back, and call handlers frequently fail to use a structured approach to assess their risk or vulnerability Recommendation: Within three months, Sussex Police should make sure a structured triage approach is used to assess risk and consider the needs of the victim. Sussex Police Completed
T5 Cause of concern: Non-emergency callers often have to wait in a queue or for a call-back, and call handlers frequently fail to use a structured approach to assess their risk or vulnerability Recommendation: Within three months, Sussex Police should make sure that repeat callers are routinely identified. Sussex Police Completed
T6 Cause of concern: The force is too often failing to record reports of violent crime, particularly behavioural crimes (harassment, stalking, controlling and coercive behaviour), rape crimes and incidents, domestic abuse and antisocial behaviour. Recommendation: Within three months, Sussex Police should provide specific training for all supervisors, officers and staff who work in crime-recording roles. This training should include the crime-recording requirements for violent crimes, including behavioural crimes, domestic abuse and antisocial behaviour. Sussex Police
T7 Cause of concern: The force is too often failing to record reports of violent crime, particularly behavioural crimes (harassment, stalking, controlling and coercive behaviour), rape crimes and incidents, domestic abuse and antisocial behaviour. Recommendation: Within three months, Sussex Police should set up a crime-recording audit process to complete regular audits. There should be governance and oversight to fully understand its crime recording performance. Sussex Police