PEEL Force Inspection
PEEL 2023-25 CoC Recommendations: Surrey Police
Cause of Concern recommendations tracked by HMICFRS for Surrey Police (2023-25)
5
Recommendations
0
Completed
Applicable Forces
Surrey Police
Recommendations (5)
| # | Recommendation | Directed at | Status |
|---|---|---|---|
| T1 | Cause of concern: The force’s response to incidents needs to improve. Recommendation: Within six months, Surrey Police should attend calls for service in line with its own published attendance times. | Surrey Police | Open |
| T2 | Cause of concern: The force’s response to incidents needs to improve. Recommendation: Within six months, Surrey Police should make sure that repeat callers are routinely identified by call handlers. | Surrey Police | Open |
| T3 | Cause of concern: The force’s response to incidents needs to improve. Recommendation: Within six months, Surrey Police should make sure there is effective supervision of deployment decisions within the control room. | Surrey Police | Open |
| T4 | Cause of concern: The force needs to improve how it responds to calls from the public. Recommendation: Within three months, Surrey Police should improve its ability to answer emergency calls quickly enough. | Surrey Police | Open |
| T5 | Cause of concern: The force needs to improve how it responds to calls from the public. Recommendation: Within three months, Surrey Police should reduce the number of non-emergency calls that the caller abandons because they are not answered. | Surrey Police | Open |