Fire & Rescue Inspection
FRS 2023-25 CoC Recommendations: Suffolk Fire and Rescue Service
Published 11 February 2025
Cause of Concern recommendations tracked by HMICFRS for Suffolk Fire and Rescue Service (2023-25)
5
Recommendations
0
Completed
National — applies to all forces
Recommendations (5)
| # | Recommendation | Directed at | Status |
|---|---|---|---|
| F1 | Cause of concern: Senior leaders aren’t managing effectively; they are providing poor scrutiny and oversight and are disengaged from the issues raised by managers and the wider workforce. There is a lack of strategic focus on key people areas. We found numerous examples of senior leaders not acting as role models and not demonstrating the culture and behaviours of the service. Recommendation: The service should develop an action plan to make sure it improves communications between staff and senior leaders, so questions and feedback receive prompt and appropriate responses. | Suffolk Fire and Rescue Service | Open |
| F2 | Cause of concern: Senior leaders aren’t managing effectively; they are providing poor scrutiny and oversight and are disengaged from the issues raised by managers and the wider workforce. There is a lack of strategic focus on key people areas. We found numerous examples of senior leaders not acting as role models and not demonstrating the culture and behaviours of the service. Recommendation: The service should develop an action plan to make sure its internal governance arrangements are effective. | Suffolk Fire and Rescue Service | Open |
| F3 | Cause of concern: Senior leaders aren’t managing effectively; they are providing poor scrutiny and oversight and are disengaged from the issues raised by managers and the wider workforce. There is a lack of strategic focus on key people areas. We found numerous examples of senior leaders not acting as role models and not demonstrating the culture and behaviours of the service. Recommendation: The service should develop an action plan to make sure its values and behaviours are demonstrated by staff at all levels of the organisation. | Suffolk Fire and Rescue Service | Open |
| F4 | Cause of concern: Senior leaders aren’t managing effectively; they are providing poor scrutiny and oversight and are disengaged from the issues raised by managers and the wider workforce. There is a lack of strategic focus on key people areas. We found numerous examples of senior leaders not acting as role models and not demonstrating the culture and behaviours of the service. Recommendation: The service should develop an action plan to make sure senior leaders act as role models and show they are committed to the service’s values through their behaviour. | Suffolk Fire and Rescue Service | Open |
| F5 | Cause of concern: Senior leaders aren’t managing effectively; they are providing poor scrutiny and oversight and are disengaged from the issues raised by managers and the wider workforce. There is a lack of strategic focus on key people areas. We found numerous examples of senior leaders not acting as role models and not demonstrating the culture and behaviours of the service. Recommendation: The service should develop an action plan to make sure staff are confident in raising issues and concerns. | Suffolk Fire and Rescue Service | Open |