Electronic patient record systems – risk from loss of functionality

Launched
· Launched 13 January 2026
Communication and decision making Medical tests Continuity of care

We have launched an investigation that explores risks to patient safety where access to, the use of, or functionality of electronic patient record (EPR) systems has been lost. That loss may be short- or long-term, and be planned or unplanned.

4 scope items

Investigation Scope (4)

Prepare for a loss of functionality as part of their business continuity.
Monitor for and respond to loss of functionality events.
Ensure staff are aware of and prepared to respond to periods of loss of functionality.
Learn from events to develop EPR system and organisational resilience.