ICO Enforcement Actions

Information Commissioner's Office enforcement actions — monetary penalties, enforcement notices, reprimands, and undertakings for data protection and FOI failures.

211
Total Actions
58
Monetary Penalties
£51,139,873
Total Fines (£)

Actions by Type

Key Insights

The ICO has taken 211 enforcement actions tracked here, including 58 monetary penalties and 100 reprimands. Total fines: £51,139,873.

Public bodies subject to ICO enforcement — NHS trusts, police forces, councils — can be cross-referenced with their inquiry recommendation delivery records to surface patterns between governance failures and accountability gaps.

Showing 211 actions

The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust
Enforcement Notice Freedom of Information Act 2000 the-queen-elizabeth-hospital-king-s-lynn-nhs-foundation-trust
The Information Commissioner’s Office (ICO) has issued an enforcement notice to Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust for its poor handling of requests made under the Freedom of …
23 Mar 2026 The Queen Elizabeth Hospital, King's Lynn, NHS Foundation Trust ICO
The University Hospitals Birmingham NHS Foundation Trust
Enforcement Notice Freedom of Information Act 2000 the-university-hospitals-birmingham-nhs-foundation-trust
The Information Commissioner’s Office (ICO) has issued an enforcement notice to University Hospitals Birmingham NHS Foundation Trust for its poor handling of requests made under the Freedom of Information Act …
23 Mar 2026 University Hospitals Birmingham NHS Foundation Trust ICO
Reddit, Inc.
Monetary Penalty UK GDPR Online technology and telecoms reddit-inc
We imposed a £14,472,500.00 penalty to Reddit, Inc. for infringing Articles 5(1)(a), 6, and 8, and Article 35 of the UK GDPR. We found that Reddit, Inc.:
23 Feb 2026
£14,472,500
ICO
Calderdale Council
Reprimand Local government ic-400798-j2m3
20 Feb 2026 Calderdale Council ICO
The Commissioner of Police for the City of London
Reprimand UK GDPR Criminal justice the-commissioner-of-police-for-the-city-of-london
A reprimand has been issued to The Commissioner of Police for the City of London (COLP), after it failed to meet its data protection obligations in responding to SARs within …
20 Feb 2026 ICO
North Tees and Hartlepool NHS Foundation Trust
Reprimand Health ic-396255-c9c7
12 Feb 2026 North Tees and Hartlepool NHS Foundation Trust ICO
Christopher Munro and William Chipoma
Criminal Prosecution christopher-munro-and-william-chipoma
Two further people have been convicted following our extensive investigation into the unlawful accessing and sale of personal information obtained from over 400 garages across the UK, as well as …
11 Feb 2026 ICO
Chief Constable of Cumbria Constabulary
Reprimand Criminal justice ic-397657-j2l1
05 Feb 2026 ICO
MediaLab.AI, Inc.
Monetary Penalty UK GDPR Online technology and telecoms medialabai-inc
£247,590 penalty imposed on MediaLab.AI, Inc. in respect of infringements of Articles 5(1)(a), 6, 8 and 35 UK GDPR. MediaLab operated the Imgur social media platform in the UK prior …
04 Feb 2026
£247,590
ICO
TMAC Ltd
Monetary Penalty Privacy and Electronic Communications Regulations General business tmac-ltd-mpn
TMAC contravened regulations 21 and 24 of PECR and the ICO issued a monetary penalty of £100,000 and an enforcement notice.
03 Feb 2026
£100,000
ICO
TMAC Ltd
Enforcement Notice Privacy and Electronic Communications Regulations General business tmac-ltd-en
TMAC contravened regulations 21 and 24 of PECR and the ICO issued a monetary penalty of £100,000 and an enforcement notice.
03 Feb 2026 ICO
London Borough of Lambeth
Reprimand Local government ic-392483-w0x1
29 Jan 2026 London Borough of Lambeth ICO
Home Office
Reprimand Central government ic-387854-p0n4
27 Jan 2026 Home Office ICO
Allay Claims Ltd
Enforcement Notice Finance insurance and credit allay-claims-ltd-en
MPN and EN issued to Allay Claims Ltd due to a large volume of unsolicited SMS being sent, promoting PPI tax refund services
15 Jan 2026 ICO
Allay Claims Ltd
Monetary Penalty Finance insurance and credit allay-claims-ltd-mpn
MPN and EN issued to Allay Claims Ltd due to a large volume of unsolicited SMS being sent, promoting PPI tax refund services
15 Jan 2026 ICO
Staines Health Group
Reprimand Health staines-health-group
Reprimand Issued - Staines Health Group sent excessive medical details about a terminally ill patient to their insurance company. The patient requested that five years of medical records be sent …
16 Dec 2025 Environment Agency ICO
Police Service of Scotland
Monetary Penalty Criminal justice police-service-of-scotland
The Information Commissioner's Office (ICO) has fined the Police Service of Scotland £66,000 and issued a Reprimand for serious failures in the handling of sensitive personal information.
12 Dec 2025
£66,000
Committee on Toxicity of Chemicals in Food, Consumer Products and the Environment ICO
ZMLUK Limited
Monetary Penalty Marketing zmluk-limited
ZMLUK Limited were issued with an MPN due to sending unsolicited emails promoting energy saving products.
11 Dec 2025 ICO
Post Office Limited
Reprimand post-office-limited
On 25 April 2024, Post Office Limited (POL) uploaded an unredacted copy of a legal Settlement Deed to its corporate website instead of the intended redacted version. The Settlement Deed …
02 Dec 2025 Independent Case Examiner ICO
LastPass UK Ltd
Monetary Penalty UK GDPR Online technology and telecoms lastpass-uk-ltd
£1,228,283 penalty issued to password management provider LastPass UK Ltd on 20 November 2025 in respect of infringements of Article 5(1)(f) and Article 32(1)(f) UK GDPR. LastPass' failure to implement …
20 Nov 2025
£1,228,283
The Pensions Advisory Service ICO
London Borough of Redbridge
Reprimand Local government ic-382545-r7m0
18 Nov 2025 London ICO
Lead Pronto Ltd
Monetary Penalty Marketing lead-pronto-ltd-1
Lead Pronto Ltd were issued with an MPN and an EN due to sending unsolicited SMS promoting Government funded boiler grants.
06 Nov 2025 Environment Agency ICO
Lead Pronto Ltd
Enforcement Notice Marketing lead-pronto-ltd
Lead Pronto Ltd were issued with an MPN and an EN due to sending unsolicited SMS promoting Government funded boiler grants.
06 Nov 2025 Environment Agency ICO
Capita plc and Capita Pension Solutions Ltd
Monetary Penalty capita-plc
The Information Commissioner’s Office has fined Capita plc and Capita Pension Solutions Ltd a combined £14m following a cyber attack in April 2023 which saw hackers gain access to over …
15 Oct 2025
£14,000,000
Capita ICO
Qonain Hussain
Criminal Prosecution qonain-hussain
A former insurance claims advisor has been sentenced for unlawfully accessing personal injury claim records.
08 Oct 2025 ICO
Bharat Singh Chand
Enforcement Notice Privacy and Electronic Communications Regulations bharat-singh-chand
Bharat Singh Chand is a self-employed lead generator. Between 3 December 2023 and 3 July 2024, he sent or instigated the sending of 966,449 direct marketing SMS messages in breach …
16 Sep 2025 Highways Agency ICO
Bharat Singh Chand
Monetary Penalty Privacy and Electronic Communications Regulations bharat-singh-chand-1
Bharat Singh Chand is a self-employed lead generator. Between 3 December 2023 and 3 July 2024, he sent or instigated the sending of 966,449 direct marketing SMS messages in breach …
16 Sep 2025
£200,000
Highways Agency ICO
Jason Blake
Criminal Prosecution Health jason-blake
The director of a care home in Bridlington, Yorkshire, has been fined for refusing to respond to a request for a resident’s personal information – known as a subject access …
03 Sep 2025 British Library ICO
Green Spark Energy Ltd
Monetary Penalty Utilities green-spark-energy-ltd-monetary-penalty-notice
Green Spark Energy Ltd (GSE) was investigated as part of a wider operation set up by the Commissioner to assess and analyse complaint trends in relation to the energy and …
28 Aug 2025 EE ICO
Green Spark Energy Ltd
Enforcement Notice Utilities green-spark-energy-ltd-enforcement-notice
Green Spark Energy Ltd (GSE) was investigated as part of a wider operation set up by the Commissioner to assess and analyse complaint trends in relation to the energy and …
28 Aug 2025 EE ICO
Home Improvement Marketing Ltd
Monetary Penalty Utilities home-improvement-marketing-ltd-monetary-penalty-notice
Home Improvement Marketing Ltd (HIML) was investigated as part of a wider operation set up by the Commissioner to assess and analyse complaint trends in relation to the energy and …
28 Aug 2025 ENT ICO
Home Improvement Marketing Ltd
Enforcement Notice Utilities home-improvement-marketing-ltd-enforcement-notice
Home Improvement Marketing Ltd (HIML) was investigated as part of a wider operation set up by the Commissioner to assess and analyse complaint trends in relation to the energy and …
28 Aug 2025 ENT ICO
Bristol City Council
Enforcement Notice Local government bristol-city-council
The Information Commissioner’s Office (ICO) has issued an enforcement notice to Bristol City Council (BCC) for failing to comply with its legal obligations to respond to people who asked for …
27 Aug 2025 Bristol City Council ICO
Birthlink
Monetary Penalty Charitable and voluntary birthlink
The Information Commissioner’s Office (ICO) has fined Scottish charity Birthlink £18,000 after it destroyed approximately 4,800 personal records, up to ten percent of which may be irreplaceable.
24 Jun 2025
£18,000
ICO
South Yorkshire Police
Reprimand Criminal justice south-yorkshire-police
A reprimand has been issued to South Yorkshire Police for failing to ensure it had appropriate technical security and organisation measures in place which led to the accidental deletion of …
06 Jun 2025 South Yorkshire Police ICO
23andMe
Monetary Penalty UK GDPR General business 23andme
The Information Commissioner has fined 23andMe, Inc £2,310,000 for infringements of Articles 5(1)(f) and 32(1) of the UK GDPR between 25 May 2018 and 31 December 2024.23andMe failed to implement …
05 Jun 2025
£2,310,000
ICO
London Borough of Hammersmith and Fulham
Reprimand Freedom of Information Act 2000 Local government london-borough-of-hammersmith-and-fulham
We issued a reprimand to the London Borough of Hammersmith and Fulham after hidden data within a spreadsheet was inadvertently disclosed in response to a Freedom of Information Act request. …
16 May 2025 Highways Agency ICO
Darian Bishop trading as ECO4U
Enforcement Notice General business darian-bishop-trading-as-eco4u-en
Between 9 January 2023 to 9 October 2023, there were 194,110 unsolicited direct marketing calls made to subscribers who were registered with the TPS and who had not notified Darian …
24 Apr 2025 Advanced Research and Invention Agency ICO
Darian Bishop trading as ECO4U
Monetary Penalty General business darian-bishop-trading-as-eco4u-mpn
Between 9 January 2023 to 9 October 2023, there were 194,110 unsolicited direct marketing calls made to subscribers who were registered with the TPS and who had not notified Darian …
24 Apr 2025 Advanced Research and Invention Agency ICO
DPP Law Ltd
Monetary Penalty UK GDPR General business dpp-law-ltd
The Information Commissioner has fined law firm DPP Law Ltd £60,000 for its infringements of Articles 5(1)(f), 32(1), 32(2) and 33(1) of the UK GDPR between 25 May 2018 and …
14 Apr 2025
£60,000
ICO
AFK Letters Co Ltd
Enforcement Notice afk-letters-co-ltd-en
It was found that between January and September 2023, AFK made 95,277 spam calls resulting in several complaints being made to the ICO and TPS. AFK did not provide evidence …
27 Mar 2025 ICO
AFK Letters Co Ltd
Monetary Penalty General business afk-letters-co-ltd-mpn
It was found that between January and September 2023, AFK made 95,277 spam calls resulting in several complaints being made to the ICO and TPS. AFK did not provide evidence …
27 Mar 2025
£90,000
ICO
Advanced Computer Software Group Limited
Monetary Penalty General business advanced-computer-software-group-limited
The Information Commissioner’s Office (ICO) has fined Advanced Computer Software Group Ltd (Advanced) £3.07m for security failings that put the personal information of 79,404 people at risk.
26 Mar 2025
£3,070,000
Committee on Mutagenicity of Chemicals in Food, Consumer Products and the Environment ICO
Greater Manchester Police
Reprimand Criminal justice greater-manchester-police
We issued a reprimand to Greater Manchester Police for failing to ensure that appropriate technical or organisational measures were in place to protect the accidental loss of CCTV data and …
14 Mar 2025 Greater Manchester Police ICO
Smart Home Ensured Limited
Enforcement Notice Privacy and Electronic Communications Regulations Finance insurance and credit smart-home-ensured-limited
Between 4 July 2023 to 24 August 2023 Smart Home Ensured Limited made 14,508 unsolicited calls for direct marketing purposes in breach of Regulation 21 of PECR. The company has …
19 Feb 2025 Office of Manpower Economics ICO
Glasgow City Council
Reprimand UK GDPR Local government glasgow-city-council
A reprimand was issued to Glasgow City Council as during the period between 01 April 2023 to 01 March 2024, they responded to 45% of incoming subject access requests within …
04 Feb 2025 Crossrail International ICO
City of Edinburgh Council
Reprimand UK GDPR Local government city-of-edinburgh-council
A reprimand was issued to City of Edinburgh Council as during the period between 01 January 2023 to 31 December 2023, it had failed to respond to 40% of Subject …
03 Feb 2025 City of Edinburgh Council ICO
United Lincolnshire Teaching Hospitals NHS Trust
Reprimand UK GDPR Health united-lincolnshire-teaching-hospitals-nhs-trust
A reprimand was issued to United Lincolnshire Teaching Hospitals NHS Trust as during the period between 01 March 2021 to 31 March 2022, it had failed to respond to 32% …
13 Dec 2024 Environment Agency ICO
Money Bubble Ltd EN
Enforcement Notice General business money-bubble-ltd-en
It was found that between October – November 2022, the company made 168,852 spam calls resulting in several further complaints being made to the ICO and TPS. MBL did not …
12 Dec 2024 British Library ICO
Money Bubble Ltd MPN
Monetary Penalty General business money-bubble-ltd-mpn
It was found that between October – November 2022, the company made 168,852 spam calls resulting in several further complaints being made to the ICO and TPS. MBL did not …
12 Dec 2024
£120,000
British Library ICO