Prison Cat Women's, YOI Key Concerns Identified Positive Findings

New Hall

IMB Annual Report 2023 · Published 3 November 2023

HMP/YOI New Hall reported a population of 335 and an operational capacity of 381 for the year ending February 2023. The prison saw a significant reduction in self-harm incidents (609, down from 965) and use of force, alongside a good HMIP report and positive staff-prisoner relationships. Key concerns include underfunded trainee officer allocations, slow recruitment checks, the need to address OFSTED recommendations, and frustrating waiting lists for prisoner jobs.
Population
335
Operational Capacity
381
Deaths in Custody
1
Self-harm Incidents
609
prev: 965
ACCT Cases Opened
358
prev: 442
Prisoner Assaults
53
Assaults on Staff
82
Use of Force
311
prev: 359
Positive Findings
The Board noted an overall good HMIP report and positive changes within the senior management team, leading to new initiatives. Excellent work on the first night centre, successful HOPE project, and the positive impact of in-cell technology were highlighted. Staff-prisoner relationships were very good, and new healthcare education programmes were well received. The prison also initiated a Literacy Innovation Fund project and effectively reduced illicit substances through intelligence-led searches.
Key Concerns
Other
Funding to enable a “drop down” spends allowance for a prisoner, which takes into account the rising cost of living.
Staffing
There are concerns over the number of new trainee officers allocated to the prison, which are not funded and above the staffing requirements resulting in prison being subject to detached duty.
Staffing
Speedier security and background checks for new recruits to enable them to come into the prison within an appropriate time from initial offer.
Education/Purposeful Activity
A strategy to meet the OFSTED recommendations following a disappointing inspection.
Regime/Time Out of Cell
There is a waiting list for most jobs within the prison. This causes frustration for prisoners who want to work.
Board Commentary
Staffing
There are concerns regarding the allocation of new trainee officers who are unfunded and exceed staffing requirements, leading to detached duties. The Board also recommends speedier security checks for new recruits. Despite this, relationships between staff and prisoners are very good, and the key worker scheme has been successfully established, benefiting support within the prison.
Healthcare
Healthcare, delivered by Practice Plus Group, successfully navigated post-Covid challenges by introducing new initiatives like yoga, menopause forums, and health promotions. Improvements include a new medication hatch and clinic schedule. While primary healthcare access is good, with some services like dentistry exceeding community standards, prisoner applications highlighted concerns around prescribing and the appropriateness of care.
Regime & Daily Life
The prison benefits from in-cell technology, including laptops and phones, which provides distraction and enhances contact with family, reducing calls to support services. Significant work is underway to split the main exercise yard, aiming to improve access to activities and outdoor time for a larger portion of the population. However, there are frustrating waiting lists for most jobs, impacting prisoners' ability to engage in purposeful activity.
Applications to the IMB

Prisoners can apply to their IMB about any aspect of their treatment. This table shows application counts by category.

Category Current Previous Change
Accommodation, including laundry, clothing, ablutions 7 11
Canteen, facility list, catalogues 1 2
Discipline, including adjudications, incentives scheme, sanctions 5 4
Equality 4 2
Finance, including pay, private monies, spends 5 7
Food and kitchens 2 1
Health, including physical, mental, social care 28 23
Letters, visits, telephones, public protection, restrictions 12 13
Miscellaneous 10 8
Property during transfer or in another facility 4 3
Property within the establishment 6 4
Purposeful activity, including education, work, training, time out of cell 9 12
Sentence management, including HDC, ROTL, parole, release dates, re-categorisation 4 95
Staff/prisoner concerns, including bullying 10 11
Transfers 2 2
Recommendations (5)
Ministry of Justice: 1 HMPPS: 2 Governor / Director: 2
Recommendation 1
Funding to enable a “drop down” spends allowance for a prisoner, which takes into account the rising cost of living.
Ministry of Justice Finance
Recommendation 2
There are concerns over the number of new trainee officers allocated to the prison, which are not funded and above the staffing requirements resulting in prison being subject to detached duty.
HMPPS Staffing
Recommendation 3
Speedier security and background checks for new recruits to enable them to come into the prison within an appropriate time from initial offer.
HMPPS Staffing
Recommendation 4
A strategy to meet the OFSTED recommendations following a disappointing inspection.
Governor / Director Education
Recommendation 5
There is a waiting list for most jobs within the prison. This causes frustration for prisoners who want to work.
Governor / Director Purposeful Activity
Other IMB Reports for New Hall
2025 Published 26 Feb 2026 313 1,162
2024 Published 5 Feb 2025 365 1,032
2022 Published 16 Aug 2022 324 965
2021 Published 1 Oct 2021 311 467
2020 Published 11 Nov 2020 388
PPO Fatal Incidents

Prisons and Probation Ombudsman fatal incident investigations for this establishment.

Kirsty Wilson-Foster
Other non-natural · Report published
Catherine Botwright
18 May 2024 · Natural causes · Report published