Prison Cat C Key Concerns Identified Positive Findings

The Mount

IMB Annual Report 2023 · Published 2 August 2023

HMP The Mount faced a challenging year ending February 2023, marked by a severe drug crisis involving Fentanyl-laced Spice, resulting in nine deaths, five of which were drug-related. Persistent staffing shortages led to a restrictive regime, limiting prisoners' access to education, work, and purposeful activity. Key concerns included overcrowding from cell doubling, significant healthcare waiting times exacerbated by escort shortages, and a failure to deliver adequate resettlement and offending behaviour programmes, contributing to an increase in prisoner complaints.
Population
1,025
Operational Capacity
1,040
Deaths in Custody
9
Self-harm Incidents
45
prev: 90
ACCT Cases Opened
298
Prisoner Assaults
90
Assaults on Staff
77
prev: 56
Use of Force
333
Positive Findings
The Board observed improvements in prisoner treatment as lockdown eased, noting good staff-prisoner relationships and the appreciation for in-cell technology aiding family contact. The estate was generally clean, with prisoner-painted murals and fresh produce from the farms and gardens. The quality of food was often complimented, and healthcare staff were noted for providing good care in the CSU. The Offender Management Unit consistently met deadlines for reviews and Parole Board hearings despite challenges.
Key Concerns
Substance Misuse
The prison is in the midst of a crisis caused by the ready availability of a particularly pernicious form of Spice laced with Fentanyl. Code Blues are common and sadly there were nine deaths in custody, five of which were apparently of drug overdoses.
Staffing Repeated
As last year, staffing levels are a major concern, particularly as the number of prisoners increases. The continued loss of experienced officers means that there are fewer opportunities for mentoring when new recruits arrive, and too often they have to go straight into the front line, due to staff shortages.
Education/Purposeful Activity
Education programmes have not improved during the reporting period, due to the lack of investment. Too few prisoners are enabled to access programmes to help them on release. During the year 50% of workshops stood empty due to the lack of instructors or any meaningful activities leading to qualifications to improve employment opportunities on release.
Overcrowding
A major concern is the conversion of single-person cells to two-person cells, and the total lack of any form of privacy and storage capacity for personal property.
Healthcare
Unfortunately, the cancellation of hospital appointments has got worse during the year. Appointments in healthcare are also now hugely affected by the lack of escorts. While the prison agrees that health should be a priority, they always seem to be asked to cancel escorts because of officer shortages.
Resettlement/Release
It is disappointing that, with the number of prisoners waiting for category D transfer, the prison still fails to provide release on temporary license (ROTL) opportunities, despite a number of local companies being interested.
Board Commentary
Staffing
Staffing levels at HMP The Mount remained a major concern throughout the reporting period, showing no improvement despite national recruitment efforts. The shortage of prison officers and instructors led to limited access to education, programmes, and activities for prisoners. Experienced officers were leaving, hindering mentoring for new recruits who often went straight to the front line due to shortfalls. This issue also impacted the PE department and the Offender Management Unit, both operating significantly understaffed.
Healthcare
Healthcare services at HMP The Mount, provided by Practice Plus Group, faced significant challenges. Hospital appointment cancellations increased due to a lack of escort staff, and waiting times for various appointments, including dentistry (25 weeks) and optometry (12-24 weeks), lengthened. While mental health referrals rose, access to dentistry was restricted by regime and ventilation issues. The prison also demonstrated limited palliative care and inadequate facilities for disabled prisoners, particularly for wheelchair access in residential units.
Regime & Daily Life
The regime at HMP The Mount was severely impacted throughout the year by staffing shortages and periods of COVID-19 outbreak classification, leading to extensive lockdowns where prisoners were confined to their cells for up to 23 hours a day. While the regime slowly began to relax towards the end of the period, prisoners still experienced very limited time out of cell, particularly if not in work. This restrictive environment significantly hampered access to education, activities, and overall purposeful activity.
Recommendations (8)
Ministry of Justice: 1 HMPPS: 3 Governor / Director: 4 1 repeated
Recommendation 1
The Board is concerned that, as a training and resettlement prison, the prison is failing to provide meaningful education, employment and training. This is made worse by the prison having a number of short-term prisoners arriving. Too many prisoners are released before completing their offending behaviour programmes and with no accommodation on release.
Ministry of Justice Resettlement
Recommendation 2 Repeated
As last year, staffing levels are a major concern, particularly as the number of prisoners increases. The continued loss of experienced officers means that there are fewer opportunities for mentoring when new recruits arrive, and too often they have to go straight into the front line, due to staff shortages.
HMPPS Staffing
Recommendation 3
Education programmes have not improved during the reporting period, due to the lack of investment. Too few prisoners are enabled to access programmes to help them on release. During the year 50% of workshops stood empty due to the lack of instructors or any meaningful activities leading to qualifications to improve employment opportunities on release.
HMPPS Education
Recommendation 4
There needs to be a complete overhaul of the use of the workshops and how they can better serve the needs of prisoners in terms of training and future employment.
HMPPS Purposeful Activity
Recommendation 5
Some free flow movement throughout the prison must be introduced to enable prisoners to access education, workshops and other activities.
Governor / Director Regime
Recommendation 6
The use of prisoners in helping to maintain the estate, like the decoration of some wings, was very successful and should be employed much more.
Governor / Director Regime
Recommendation 7
The conversion of single cells to doubles needs to be monitored to ensure that prisoners’ health and wellbeing are not adversely affected.
Governor / Director Overcrowding
Recommendation 8
It is disappointing that, with the number of prisoners waiting for category D transfer, the prison still fails to provide release on temporary license (ROTL) opportunities, despite a number of local companies being interested.
Governor / Director Resettlement
Other IMB Reports for The Mount
2025 Published 19 Aug 2025 1,022 343
2024 Published 1 Aug 2024 1,022 330
2022 Published 16 Jun 2022 1,017 359
2021 Published 21 Jul 2021 993
2020 Published 26 Jun 2020 1,020
HMIP Inspections

Recent inspections by HM Inspectorate of Prisons for this establishment.

11 Nov 2024 Unannounced
Safety: 3 Respect: 3 Activity: 1 Release: 3
PPO Fatal Incidents

Prisons and Probation Ombudsman fatal incident investigations for this establishment.

Mehretab Zemicael
Self-inflicted · Report published
Prevention of Future Deaths Reports

Coroner PFD reports issued to this establishment.

Kristopher Tilbury
8 Sep 2023 · State Custody related deaths | Alcohol, drugs medication related deaths