Prison Cat C Key Concerns Identified Positive Findings

Lindholme

IMB Annual Report 2023 · Published 6 June 2023

HMP Lindholme successfully transitioned to a full regime post-Covid, with many prisoners feeling safe, though issues like overcrowding and double-occupancy cells persist. Healthcare needs are generally met, but access challenges remain. The Board highlights concerns regarding property issues, the complaints system, and the need for improved resettlement and IPP prisoner progression.
Population
926
Operational Capacity
932
CNA (Designed For)
924
100% occupancy
Deaths in Custody
2
prev: 0
Self-harm Incidents
269
prev: 362
ACCT Cases Opened
169
prev: 225
Prisoner Assaults
116
prev: 84
Assaults on Staff
34
prev: 60
Use of Force
262
prev: 289
Segregation (GOOD)
77
Segregation (Own Protection)
12
Drug Finds
199
prev: 166
Positive Findings
The prison responded well to the challenge presented by Covid, both in managing risks and maintaining an appropriate regime. Staff work tirelessly to maintain a decent environment, treating prisoners fairly and humanely. The Board believes health and wellbeing needs are generally met, equivalent to community standards. The introduction of digital applications and the 0800 freephone line improved IMB accessibility. The IMB commends the initiative to create a substance-free living and drug recovery unit.
Key Concerns
Overcrowding Repeated
Overcrowding. We are aware that the problems of overcrowding are caused by a lack of capacity in the prison estate and that these are influenced by several factors. However, the problem remains a very real one which is causing difficulties for prison staff, as well as having a detrimental effect on the mental health of prisoners and reducing the effectiveness of resettlement work in reducing reoffending.
Overcrowding Repeated
Each year, the IMB reports on the continuing use of cells designed for single occupancy which are authorised for double occupancy. In HMP Lindholme, there are some 86 such cells. This one fact undermines all other efforts to treat prisoners fairly and humanely.
Resettlement/Release Repeated
Imprisonment for public protection (IPP) We are still concerned at the number of men who remain in prison with IPP sentences. Numbers in the prison have increased slightly to 41; a high percentage of these are licence recalls. The Board requests that more emphasis and engagement is given to implementing the HMPPS strategy to prepare these prisoners for release.
Complaints/Property Repeated
Property (inter-prison transfers). The loss of a prisoner’s property is regularly reported as a concern in many IMB reports. In addition, there are the many administrative hours spent dealing with this issue and, of course, the cost of compensation. Nevertheless, the problem of prisoners’ property going missing on transfer still remains. The Board strongly urges that the HMPPS gives this a higher level of importance with the aim of fully resolving this issue.
Complaints/Property Repeated
Complaints. A large proportion of prisoners who were surveyed (73%) stated that their complaint was not dealt with within the prescribed timescale (Appendix 4, question 19). The Board is aware that a comprehensive plan is in place to improve the complaints procedure. However, we ask that this be closely monitored as we recognise the importance of a good complaints procedure to the success of a prison.
Complaints/Property Repeated
Property (internal). The number of complaints regarding issues with property going missing within the establishment is high. This includes cell clearances and other reasons for the movement of property. We request that the governor address this urgently.
Resettlement/Release
it remains a concern that over 120 prisoners were released into the community last year without the full benefit of a structured pre-release programme
Resettlement/Release
the Board is concerned that, unless a more structured approach is taken, significant numbers will continue to be released without undergoing adequate resettlement planning, particularly in respect of their accommodation needs.
Education/Purposeful Activity
However, the Board is concerned at the current levels of prisoner attendance in these workshops.
Safety
55% are aware of victimisation, racism or bullying.
Substance Misuse
Some 42% of prisoners consider the drug problem in the prison to be serious
Healthcare Repeated
the Board continues to be disappointed that in November’s prison survey 69% of prisoners said that they found it difficult to contact healthcare.
Staffing
Whilst daily communication with prisoners is good, what appears to be lacking is the ability of prison officers to provide answers to prisoners’ problems and issues.
Staffing
The evidence indicates that there is a lot of pressure on the POMs. The Board acknowledges this heavy caseload and the good work that is done by the staff of the offender management unit (OMU), however, we are concerned that this pressure is diluting the time available for effective sentence management
Staffing
current staffing levels are insufficient to reduce the backlog of prisoners waiting to attend an offending behaviour course which has been designated as part of their sentence plan to reduce their risk of reoffending.
Equality/Diversity
it is disappointing that there is no external scrutiny of the DIRFs.
Equality/Diversity
The delay in responses to DIRFs was consistent, with some concern by the Board regarding the complaints system at HMP Lindholme in general.
Equality/Diversity
The Board is disappointed that the use of one wing for older prisoners has now ceased, and that they are now located with the general prisoner population.
Board Commentary
Staffing
HMP Lindholme has an expected role of 199 prison officers, with 180 currently in post, 53 of whom have less than two years' service. While daily communication is good, staff often lack the ability to resolve prisoners' problems, leading to high complaint numbers. Staffing pressures contribute to heavy caseloads for Offender Managers and insufficient facilitators for offending behaviour programmes, impacting progression.
Healthcare
Prisoners' health and wellbeing needs are generally being met, comparable to community standards. However, 69% of prisoners reported difficulty accessing healthcare, a concern the Board continues to monitor. There were 640 mental health referrals during the year, with 63 prisoners on the active caseload at the end of the period. The high mental health caseload remains a point of close monitoring for the Board.
Regime & Daily Life
The prison ran a reduced regime for part of the year, returning to a full regime in summer, which increased prisoner interaction. HMP Lindholme's training prison role is hindered by ongoing problems with ageing infrastructure and insufficient workshop capacity. Prisoner attendance in workshops is a concern, with average weekly attendance rates around 70-79%. Furthermore, the dedicated wing for older prisoners has ceased, integrating them into the general population due to capacity pressures.
Applications to the IMB

Prisoners can apply to their IMB about any aspect of their treatment. This table shows application counts by category.

Category Current Previous Change
Accommodation, including laundry, clothing, ablutions 5 7
Canteen, facility list, catalogue(s) 11 7
Discipline, including adjudications, incentives sanctions 18 36
Equality 3 18
Finance, including pay, private monies, spends 7 19
Food and kitchens 6 3
Health, including physical, mental, social care 21 40
Letters, visits, telephones, public protection restrictions 5 34
Miscellaneous, including complaints system 0 0
Property during transfer or in another establishment or location 33 48
Property within this establishment 22 49
Purposeful activity, including education, work, training, library, regime, time out of cell 6 21
Sentence management, including HDC, release on temporary licence, parole, release dates, recategorisation 21 75
Staff/prisoner concerns, including bullying 20 55
Transfers 17 33
Recommendations (5)
Ministry of Justice: 1 HMPPS: 2 Governor / Director: 2 4 repeated
Recommendation 1
Overcrowding. We are aware that the problems of overcrowding are caused by a lack of capacity in the prison estate and that these are influenced by several factors. However, the problem remains a very real one which is causing difficulties for prison staff, as well as having a detrimental effect on the mental health of prisoners and reducing the effectiveness of resettlement work in reducing reoffending. The Board considers that a more multifaceted plan should be adopted, rather than merely building more prison places.
Ministry of Justice Overcrowding
Recommendation 2 Repeated
Imprisonment for public protection (IPP) We are still concerned at the number of men who remain in prison with IPP sentences. Numbers in the prison have increased slightly to 41; a high percentage of these are licence recalls. The Board requests that more emphasis and engagement is given to implementing the HMPPS strategy to prepare these prisoners for release.
HMPPS Resettlement
Recommendation 3 Repeated
Property (inter-prison transfers). The loss of a prisoner’s property is regularly reported as a concern in many IMB reports. In addition, there are the many administrative hours spent dealing with this issue and, of course, the cost of compensation. Nevertheless, the problem of prisoners’ property going missing on transfer still remains. The Board strongly urges that the HMPPS gives this a higher level of importance with the aim of fully resolving this issue.
HMPPS Complaints
Recommendation 4 Repeated
Complaints. A large proportion of prisoners who were surveyed (73%) stated that their complaint was not dealt with within the prescribed timescale (Appendix 4, question 19). The Board is aware that a comprehensive plan is in place to improve the complaints procedure. However, we ask that this be closely monitored as we recognise the importance of a good complaints procedure to the success of a prison.
Governor / Director Complaints
Recommendation 5 Repeated
Property (internal). The number of complaints regarding issues with property going missing within the establishment is high. This includes cell clearances and other reasons for the movement of property. We request that the governor address this urgently.
Governor / Director Complaints
Other IMB Reports for Lindholme
2025 Published 10 Jul 2025 946 755
2024 Published 25 Jul 2024 926 474
2022 Published 27 May 2022 925 362
2021 Published 23 Jun 2021 944 401
2020 Published 29 Jun 2020 984 602
HMIP Inspections

Recent inspections by HM Inspectorate of Prisons for this establishment.

17 Jul 2023 Unannounced
Safety: 2 Respect: 3 Activity: 1 Release: 1
PPO Fatal Incidents

Prisons and Probation Ombudsman fatal incident investigations for this establishment.

Michael Dawson
Natural causes · Report published
Prevention of Future Deaths Reports

Coroner PFD reports issued to this establishment.

Daniel Akam
10 Dec 2019 · Mental Health related deaths; State Custody related deaths; Suicide (from 2015)
Anthony Fraser
8 Jun 2016 · State Custody related deaths