Complaints raised by family after recovery of young teenager's body - South Wales Police, 2019

South Wales Police · Ref: 2019/122226

Recommendation date: 22 June 2021

Response due: 17 August 2021

Published: 2 February 2024

Welfare and vulnerable people

Following a series of complaints made by the mother of a son who drowned in the River Cynon in July 2019, we carried out a thorough investigation into the actions South Wales Police took after the recovery of his body. Our investigation found some shortcomings in the way the force dealt with the family and in particular, that officers’ communication with them could have been better. However, we found no grounds for any disciplinary proceedings to be brought against any of the officers involved. The complaints included that South Wales Police had concluded wrongly, and within 24 hours, that his death was a ‘tragic accident’. His family questioned whether a proper and thorough investigation had been conducted by police and felt they had been treated insensitively because of their ethnicity. They also complained that officers had not answered reasonable questions they had asked. Our investigation, which began in July 2019, …

View on IOPC website

Recommendations (3)

Recommendation 1 Accepted

Recommendation

The IOPC recommends that South Wales Police reviews its Sudden and Unexpected Deaths Procedure, Unexpected Child Death FIM Guide, and Form F13 Report of Sudden Death (notes of guidance) to ensure they are consistent with one another in respect of … Read more

Force Response

Accepted: South Wales Police’s sudden and unexpected death procedure (in particular child death) has been reviewed and amendments made in relation to SIO contact and the on duty CID supervisor attending the scene. Unexpected Child Death FIM guide, has been … Read more

Recommendation 2 Accepted

Recommendation

The IOPC recommends that South Wales Police takes steps to ensure all relevant officers and staff, included but not limited to: Gold, Silver, and Bronze Commanders and Force Incident Managers, receive training on the following policies and how they interact … Read more

Force Response

Accepted: Those who conduct the roles of Gold, Silver, Bronze and FIM should be briefed via an awareness raising exercise, this should take the form of a power point presentation completed by DI [redacted] who is the force lead for … Read more

Recommendation 3 Accepted

Recommendation

The IOPC recommends that South Wales Police adopts the principles set out in the force FLO policy as best practice for all officers/staff when dealing with bereaved families. There should be clear agreement in advance about what information can be … Read more

Force Response

Accepted: South Wales Police has invested heavily in creating capability and capacity in respect of its FLO cadre. Significant training and on-going CPD of FLO’s, Family liaison Co-ordinators (FLC’s) and Family Liaison Advisors (FLA’s) continues to be a focus for … Read moreAccepted: South Wales Police has invested heavily in creating capability and capacity in respect of its FLO cadre. Significant training and on-going CPD of FLO’s, Family liaison Co-ordinators (FLC’s) and Family Liaison Advisors (FLA’s) continues to be a focus for the force. The forces FLO training is nationally approved and follows the syllabus set by the College of Policing. FLO courses are College of Policing approved and are delivered ‘in house’ by the forces investigative training unit. SWP investigative training unit are an external training provider to other forces. Force FLO lead DCI and co-ordinator DS sit on the National Family Liaison Executive Board (this is NPCC led). DCI also leads a national piece of work on how sharing of learning and best practice from reviews can take place nationally. In force there is annual CPD for all FLO’s, South Wales Police also lead on a regional collaborative approach to its FLO’s CPD. FLC’s and FLO’s within force also attend national CPD events – learning from deployments and national best practices is cascaded to the wider workforce via a newsletter which is circulated on a quarterly basis. DI who is the force lead on sudden death, provides regular inputs at student officer training courses and PIP2 detective training courses. During the input he presents a ‘Back to Basics’ presentation in relation to sudden death attendance and investigation; this presentation should include an enhanced briefing upon the importance of effective communications with bereaved families. The quarterly force newsletter which is well established should include an awareness raising article for the wider workforce on the importance of effective communication with bereaved families. Electronic form F.13 and bereaved family guidance to be updated to include the amendments to policy regarding SIO contact and the on duty CID supervisor to attend the scene. Inputs on child death are provided by investigative training and an experienced PIP3 accredited SIO at PIP2 courses, these are aimed at detective constables through to SIO’s. Child death also forms part of the PIP2 manager and SIO pathway training. Training is provided across the detective cohort from trainee detective through to those on the SIO pathway. The subject matter is also provided during the ‘back to basics’ input with student officers, during their initial training phase. The final proposed action for the force is to raise awareness amongst the wider workforce beyond the detective and student officer cohort. This will ensure South Wales Police adopts the principles set out in the force FLO policy as best practice for all officers and staff when dealing with bereaved families. This should be co-ordinated by the forces family liaison lead DCI and child death lead DI who will prepare a communications piece around family bereavement and messaging in line with the PRUDiC principles and liaise with LDS to ensure a co-ordinated approach to training. Show less