Recommendation - Metropolitan Police, February 2021

Metropolitan Police Service  · Ref: 2020/133709
Recommendation date: 4 February 2021
Response due: 1 April 2021
Published: 22 April 2021
Welfare and vulnerable people
In March 2020, a woman called police because she was worried about her brother. She explained that he suffered from depression and that she had not been able to contact him for two days. The call was graded as ‘significant’ and officers attended. They conducted basic checks but decided not to force entry due to the time of night. There was an intention to return the next day. Despite the call remaining logged by the control room, redeployment to the address did not take place until three days later when officers discovered the man dead. The evidence suggests that he had taken his own life prior to the police receiving the call.

Recommendations (1)

Recommendation 1 Accepted
Recommendation
The IOPC recommends that the Metropolitan Police Service formally reviews their internal processes to provide for appropriate monitoring of outstanding calls and that sufficient controls are in place to ensure that policies and procedures are followed, and then takes any … Read more
Force Response
Accepted action: The Metropolitan Police Service (MPS) has reviewed and accepts the learning recommendation provided by the IOPC and intends to take the following action. The MPS Command and Control (Met CC) will review its current processes for the monitoring … Read more