Recommendations - Sussex Police, November 2019
Recommendation date: 1 November 2019
Response due: 27 December 2019
Published: 5 November 2019
Death and serious injury
Welfare and vulnerable people
Sussex Police was asked to conduct a non-urgent welfare check on the patient of a GP surgery. The request was graded as a grade two, for prompt attendance. Approximately 17 hours after the request for the welfare check was received, an officer attended the man’s home where he was found dead.
Recommendations (3)
Recommendation 1
Accepted
Recommendation
There was a lengthy delay in resourcing a request for a welfare check that was graded Grade 2 (expected response time 1 hour). There were resourcing issues that led to this delay, the incident log provided very little information about … Read more
Force Response
Accepted action: Email sent to staff reminding them of the need for adequate information to be placed on the CAD. Contact handler guidance updated re: use of Shift F8 Function in Current system (STORM MA) to ensure CAD is updated- … Read more
Recommendation 2
Accepted
Recommendation
There was a lengthy delay in resourcing a request for a welfare check that was graded Grade 2 (expected response time 1 hour). During the investigation it became apparent there was no single local policy that provided guidance on how … Read more
Force Response
Accepted action: November 2019 -Review completed of police calls regarding welfare checks and police attendance. This is based on identification at point of contact about most appropriate agency. 14/11/19 outcomes of report alongside work completed by Hampshire Constabulary on welfare … Read more
Recommendation 3
Accepted
Recommendation
There was a lengthy delay in resourcing a request for a welfare check that was graded Grade 2 (expected response time 1 hour). There were resourcing issues that led to this delay, the incident log provided very little information about … Read more
Force Response
Accepted action: Action Taken Current Systems and IT mean that adding resourcing levels to any CAD on STORM cannot be automatic. Any such information would require a manual input from supervision. Email sent to supervisors to oversee resourcing levels and … Read more