LGO Individual Decisions

Summary: We will not investigate this complaint about the council’s consideration and decisions to approve planning applications for poultry houses near the complainant’s home. We are unlikely to find fault in the Council’s actions.

Summary: The Ombudsman found fault by the Council on Mr Y’s complaint about the way it dealt with his complaint about a parish councillor. It delayed dealing with his complaint, failed to respond promptly to correspondence, failed to explore what he disclosed in emails, and failed to give clear information about the process. The action the Council has already taken remedies the injustice caused.

Summary: We will not investigate this complaint about the Council’s decision to allow a neighbour’s development which has affected Ms X’s property and the open plan aspect of the estate she lives on. This is because we are unlikely to find evidence of fault by the Council and we cannot achieve the outcome Ms X seeks.

Summary: We will not investigate this complaint about the Council’s decision to grant planning permission for developments on the street where Mr X lives. This is because he has not been caused an injustice.

this complaint about the Council’s failure to take sufficient enforcement action over a breach of planning regulations. There is insufficient evidence of fault which would warrant an investigation.

Summary: Mrs X complains the Council has failed to take sufficient action to stop a resident from feeding birds which is causing a nuisance. The Council is at fault as its investigation drifted. This is because it did not consider if the investigation should be carried out by its Environmental Health Team when its Housing Management Team could not progress the investigation. This caused frustration and uncertainty to Mrs X. The Council has agreed to remedy this injustice by apologising to Mrs X and drawing up an action plan to ensure its investigations do not continue to drift.

Summary: We will not investigate how the Council has dealt with the complainant’s concerns about an anaerobic digester and a pig farm. We are unlikely to find there has been fault by the Council.

Summary: We will not investigate this complaint about the complainant’s banding on the housing register. This is because the Council has moved the complainant’s application into a higher band.

complained about the Council’s handling of an application for prior approval for permitted development. He said the Council did not publicise the application properly or address his objections before granting approval. There was no fault by the Council.

Summary: We will not investigate this complaint that the Council handed over allotments to the Town Council before they were up to specification. This is because the events happened too long ago, and we cannot achieve the outcome the complainant seeks.

Summary: We cannot investigate Mr B’s complaint about the Council’s consideration of his compensation claim. This is because Mr B took the Council to court.