LGO Individual Decisions

Summary: We will not investigate this complaint about the suitability of temporary accommodation provided by the Council. It was reasonable for Mrs X to seek a review and appeal to the courts to challenge the Council’s decision.

Summary: We will not investigate Mr X’s complaint about the Council issuing him with penalty charge notices. Mr X had a right of appeal to the Traffic Penalty Tribunal for each ticket, and it would have been reasonable for him to use this.

Summary: We will not investigate this complaint about the Council’s consideration of Mr X’s proposals to develop a plot of land he owns. There is insufficient evidence of fault which would warrant an investigation.

Summary: Mr X complained that the Council attempted to provide him with accommodation that was not fit for purpose. He said the Council’s approach to re-housing him from unsuitable accommodation has caused him and his wife anxiety. I do not find the Council at fault.

Summary: Mr X complains about the way the Council is considering the Local Plan. The Ombudsman will not investigate this complaint because the Plan has not been completed and so any injustice is speculative.

Summary: Mr X complained about the Council’s failure to act when it became aware his temporary accommodation was unsuitable due to an inadequate water supply. He said this caused him an injustice as his medical condition meant the lack of water supply caused him severe difficulties. He was also upset at the way the Council interacted with him and considered his treatment might have been motivated by racism. The Council was at fault for failing to respond appropriately to the information Mr X provided about how water flow issues in his accommodation were impacting upon his condition. We have ma

Summary: We will not investigate this complaint about the Council’s decision not to award another Discretionary Housing Payment. This is because there is insufficient evidence of fault by the Council.