LGO Individual Decisions

Summary: We will not investigate this complaint about the Council’s decision to grant planning permission for a development next to Mrs X’s home. This is because she has not been caused an injustice as a result of the Council’s actions when dealing with the first planning application. There is also no evidence fault in how the Council dealt with a second application for the same development.

Summary: We will not investigate this complaint about how the Council dealt with Mrs X’s planning application. This is because there is no evidence of fault by the Council.

Summary: There is evidence of fault by the Council. The Community Protection Notice served on a neighbour due to anti-social behaviour was not worded in a way that it was enforceable. In addition, when the Council got legal advice on the notice, it did not review or revise it to ensure that it was relevant to the anti-social behaviour complained about. The Council’s apology and revision of procedures on wording and reviewing notices remedies the injustice caused.

Summary: We will not investigate this complaint about the Council’s decision on council tax liability as this is best dealt with by the Valuation Tribunal Service.

Summary: Mr X complains the Council has not properly dealt with a planning application for a development near his home. The Council is not at fault.

Summary: The Ombudsman found no fault on Mr C’s complaint about the presentation of incorrect and misleading information to the planning committee when it granted consent for a housing development close to his home. The committee was given accurate information about the layout, the boundary, and the relationship of the plots to the rear of his home and neighbouring land.

Summary: Mr X complained the Council failed to take enforcement action against a business who painted the perimeter fence of their business a different colour to that granted through the planning permission. Mr X says the colour of the fence and building impacts his view and amenity. The Ombudsman does not find fault with the Council’s decision not to take enforcement action. The fault the Ombudsman found did not cause Mr X a significant personal injustice.