LGO Individual Decisions

Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because we are unlikely to find fault.

Summary: We will not investigate this complaint about Ms A’s bin collection because there is no fault by the Council. We will also not investigate Ms A’s complaint that the Council failed to provide her with a copy of its policy on waste collection. This is because Ms A can request this through a Freedom of Information request.

Summary: We will not investigate this complaint about damage caused to the complainant’s property by a tree belonging to the Council. This is because we

Summary: We will not investigate this complaint about the Council’s handling of a code of conduct complaint against a councillor. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault in the way the Council assessed the complaint, and it has apologised for the delays in responding to the complainant’s related correspondence.

Summary: We will not investigate this complaint about inaccuracies in an assessment carried out by a social worker. We could not achieve the outcome Mr X wants because we could not direct the Council to approach a court. Mr X has a right to take the matter to court it would be reasonable to use.

Summary: investigation of this complaint about an admission appeal panel’s handling of an appeal for a place in year 1 of an infant school has been discontinued. This is because there is no worthwhile outcome that can be achieved as a result of further investigation.

Summary: We will not investigate this complaint about the Council’s assessment of Ms X’s housing application. There is insufficient evidence of fault which would warrant an investigation.

Mr X complains about the Council’s decision to grant planning permission for a neighbour’s extension. The Ombudsman will not investigate this complaint because there is no evidence of fault by the Council.

Summary: The Ombudsman cannot consider a complaint about a Council’s actions in relation to safeguarding procedures and accommodation support because it is late.