LGO Individual Decisions

Summary: We will not investigate Mr X’s complaint about the Councils handling of a Councillor standards complaint about his conduct. This is because there is not enough evidence of procedural fault to justify our involvement and another body is better placed to consider the other elements of his complaint.

Summary: We will not investigate this complaint about the Council refusing to quash a Penalty Charge Notice (PCN) due to Mr X’s sex. This is because it would be reasonable for Mr X to appeal to the Traffic Penalty Tribunal against the PCN, and only the courts can decide if the Council has breached the Equality Act 2010.

Summary: We will not investigate this complaint about the Council’s decision about Mrs X’s housing priority. There is not enough evidence of fault to justify us investigating.

Summary: We will not investigate this complaint about the Council’s handling of a member conduct complaint as the matter is ongoing.

Summary: We will not investigate this complaint about the cost of the garden waste collection service and the Council’s decision not to reduce the price as a reasonable adjustment. This is because there is insufficient evidence of injustice and because the matter needs to be determined in court.

Summary: We will not investigate this complaint about the Council’s handling of planning and environmental health issues relating to noise nuisance from dog kennels close to Mr X’s home. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

Summary: We will not investigate this complaint about the Council’s response to Mr X’s query concerning a new housing development’s proximity to an existing culverted watercourse. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

Summary: We will not investigate this complaint about the Council approving a residential development which is contrary to its planning policy. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault causing injustice to the complainant.

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.

Summary: We cannot investigate Mrs X’s complaint about the way the Council considered her planning application. Mrs X used her right of appeal to the planning inspector so the complaint is outside our jurisdiction.

Summary: We will not investigate this complaint about the time of the refuse collections. This is because there is insufficient evidence of fault by the Council and because we could not achieve the outcome the complainant hopes for.

Summary: We will not investigate this complaint about the Council not pursuing enforcement action against the use of a residential outbuilding as a professional boxing gym. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It would not be possible to carry out a fair investigation into the older events now, and there is not enough evidence of fault in the way the Council reached its recent enforcement decision.

Summary: We will not investigate this complaint that the Council failed to notify the complainant, and other residents, about a planning application close to their homes. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault by the Council, and the application outcome is likely to have been the same.