LGO Individual Decisions

Summary: We will not investigate Mrs X’s complaint about the lack of support provided by the Council in relation to her homeless application and about the priority band her housing register was awarded. This is because there is insufficient evidence of fault.

Summary: We will not investigate Miss X’s complaint about the Council’s decision she was intentionally homeless. It was reasonable for Miss X to use her internal review and then appeal rights to the County Court.

Summary: X complained about the Council’s decision to approve an outline planning application on land behind X’s home. We did not investigate this complaint further. This is because we have seen no evidence to suggest we would find fault, recommend a remedy or reach any other meaningful outcome.

Summary: Ms L and Mr P complained the Council delayed in completing land searches on a property they were trying to sell which delayed the sale. They complained the Council charged council tax during that time even though it caused the delay in the sale and delayed in responding to their complaint on the matter. The Council failed to consider using its discretion to reduce the council tax bill and failed to keep complete and accurate records. The Council agreed to consider its discretion to reduce the council tax on the property and pay Ms L and Mr P £150 to recognise the frustration and uncer

Summary: We will not investigate Mr X’s complaint about a Fixed Penalty Notice for fly tipping. This is because Mr X had the option to not pay the original fine and to challenge the matter in court. Mr X instead paid the fine. Mr X subsequently took the Council to the Small Claims Court. We have no powers to consider this part of his complaint. The Information Commissioner’s Office is the appropriate body to deal with Mr X’s concerns about data protection and how the Council dealt with his requests for information.

Summary: We will not investigate Mrs B’s complaint about the Council’s decision to grant planning permission for a car wash next to her home. This is because there is not enough evidence of fault in the way the Council reached its decision to justify an investigation.

Summary: Mr X complained the Council had failed to protect his amenity after it approved his neighbour’s planning application. Mr X said that, because of this, his amenity is severely affected. We ended our investigation because the planning enforcement process relating to breach of a planning condition is ongoing. Mr X may come back to us if he remains unhappy at the outcome of the enforcement process.

Summary: We will not investigate this complaint about a fine for fly tipping. There is not enough evidence of fault to warrant an investigation.