LGO Individual Decisions

Summary: We will not investigate this complaint about the Council’s consideration of a planning application. This is because the substantive issues are not separable from a planning appeal. In addition, of the remaining elements, there is no significant injustice, and elements are better considered by the Information Commissioners Officer.

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complaint is late. The complainant also had the right to appeal to the Planning Inspector.

Summary: Mr X complained about the Council’s handling of his housing application. We found fault by the Council that caused Mr X added avoidable distress when he and his children found themselves living in accommodation not suited to their needs. The Council agreed to apologise to Mr X and make a symbolic payment of £500 in recognition of the injustice caused by its fault.

Summary: We will not investigate Mrs X’s complaint about the Council’s handling of a planning enforcement matter. This is because it is unlikely we could achieve any worthwhile outcome for Mrs X. The Council accepts it made an error in closing the initial report in 2023 but has decided the breach complained about does not warrant enforcement action and I have not seen any evidence of fault in the way it reached its decision.

Summary: We will not investigate this complaint about the way the Council decided to approve a planning application for a site next to the complainant’s home. There is not enough evidence of fault in the Council’s actions. Also we do not consider Ms X has suffered a significant personal injustice.

Summary: We will not investigate Mr X’s complaint about how the Council dealt with his complaint or applied its Development Management Enforcement Policy. It is reasonable for Mr X to use his right of appeal to the High Court.

Summary: We will not investigate this complaint about the Council failing to take planning enforcement action against breaches of planning control on land next to the complainant’s home. There is not enough evidence of fault in the way the Council reached its decisions on the planning enforcement matters.

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has used their right to appeal to the Planning Inspector. The complainant has not suffered significant injustice in relation to the remaining issues complained about.

Summary: We will not investigate this complaint about the suspension of disabled parking bays in a town centre on market days. The claimed injustice does not directly flow from the alleged fault by the District Council.

Summary: Mr X complains about the Council’s handling of a reserved matters application for a development near his property. He says the development has impacted his privacy and overlooks his property. We did not find evidence of fault by the Council causing injustice.

Summary: We will not investigate this complaint that the Council failed to take action against occupants of untidy properties. This is because there is no evidence of fault by the Council.

Summary: We will not investigate this complaint about the Council’s supervision of grant aided disabled facilities at Mr X’s home. There is insufficient evidence of fault which would warrant an investigation.

Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning applications. This is because the complainant has the right to appeal to the Planning Inspector. We cannot investigate the complainant’s concerns about the Council’s decision to take enforcement action. This is because he has already appealed to the Planning Inspector.

Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her neighbour’s planning application. This is because there is no evidence of fault by the Council.