LGO Individual Decisions

Summary: We will not investigate this complaint that the Council did not require a parish council to provide information Mr X had requested from it. This is because it is unlikely we will find fault by the Council.

Summary: We will not investigate this complaint about the Council’s parking payments policy. This is because there is not enough evidence of fault.

Summary: We will not investigate this complaint about the Council’s handling of a homelessness application. This is because the Council has accepted some fault in how they managed the application and has taken steps to address the issues. We would not be able to add to the Council’s investigation into the matter.

Summary: We will not investigate Mr X’s complaint about restrictions that the Council has placed on his contact. This is because there is insufficient evidence of fault.

We will not investigate this complaint about the Council’s decision to agree a planning application. This is because there is not enough evidence of fault by the Council to justify investigating.

Summary: We will not investigate this complaint about the Council’s investigation of nuisance and its issue of an abatement notice to Mr X. We will not investigate this complaint because it was reasonable for Mr X to appeal against the notice. If the Council takes court action against him for breach of the notice, we will not be able to investigate a matter which is subject to court proceedings.

Summary: We will not investigate this complaint about the way the Council considered a planning application. There is not enough evidence of fault to justify an investigation.

Summary: We will not investigate this complaint about a Discretionary Housing Payment because there is insufficient evidence of fault by the Council.

Summary: We will not investigate Ms X’s complaint about the Council’s decision that she is intentionally homeless. The Council is currently completing a statutory review of its decision. If Ms X is unhappy with the outcome, she can appeal to the county court.

Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing register application because there is insufficient evidence of fault to justify our involvement.

Summary: We will not investigate Ms X’s complaint about the priority the Council awarded on its housing register and the effective date for that priority. This is because there is insufficient evidence of fault to justify our involvement.

Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing register application. This is because there is insufficient evidence of fault causing sufficient injustice to warrant our involvement.

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant had the right to appeal to the Planning Inspector.

Summary: We will not investigate this complaint about the Council’s actions on unauthorised development of a site near his home. We consider there is not enough evidence of fault in the Council’s actions. Also there is an open enforcement case for the site and further investigation is unlikely to lead to a different outcome.

Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice as the complainant had the right to ask the Traffic Enforcement Centre, part of the county court system, to consider her case.

Summary: We will not investigate Mr X’s complaint about the Council’s decision to fly a flag to celebrate Pride month.

Summary: We will not investigate this complaint about Mr X’s council tax. The complaint about events before July 2023 is late without good enough reason to investigate it now. It is also unlikely we could reach a clear enough view on the older events. On recent events, the Council withdrew the reminders and final notice, so we could not reasonably achieve more on that. If Mr X believes he does not owe what the Council is demanding, he could reasonably argue his case in court.

Summary: We will not investigate this complaint about housing allocations and homelessness. This is because there is not enough evidence of fault to justify investigating and where there may be fault, we are satisfied with the actions the Council has taken to remedy any injustice caused.

Summary: We cannot investigate this complaint about the way the Council determined the complainant’s planning application. This is because the complainant exercised a right of appeal to the Planning Inspectorate in relation to the issues raised. The law says we cannot investigate in these circumstances.

Summary: Ms X complains the Council failed to provide her and her children with housing support after she was found to be intentionally homeless. We did not investigate the Council’s decisions that Ms X made herself intentionally homeless, as these carried review rights which were reasonable for Ms X to use. However the Council was at fault for its delay in providing Ms X with interim accommodation in 2024 while it made further enquiries. The Council has adequately remedied this by offering her interim accommodation for a reasonable period since then. The Council has also agreed to apologise f

Summary: We will not investigate Mr X’s complaint about how the Council considered a councillor conduct complaint. This is because there is insufficient evidence of fault to justify our involvement.

Summary: We will not investigate Mr X’s complaint about suffering damage to his car caused by a poor road surface. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect Mr X to approach the court with his claim.

Summary: We will not investigate this complaint about how the Council dealt with a request for information. This is because the Information Commissioner is better placed to consider this complaint.

Summary: We will not investigate this complaint about the Council’s delay in taking planning enforcement action against unauthorised modifications to a listed building in its area. This is because the complainant has not been caused injustice sufficient to warrant an investigation.

Summary: We will not investigate this complaint about the way the Council handed a parking fine. This is because there is insufficient evidence of fault by the Council.