LGO Individual Decisions

Summary: We will not investigate this complaint the Council will not complete adaptations to a property. Further investigation would not lead to a different outcome.

Summary: There was no fault in how the Council investigated a breach of planning control. It considered the relevant issues in reaching its decision to await the outcome of a planning application before taking any further action.

Summary: We will not investigate Mrs X’s complaint about how the Council dealt with a dispute between two groups that use a community centre. This is because there is insufficient evidence of fault.

Summary: We will not investigate this complaint about the Council’s decision that a construction compound on a site behind the complainant’s home is permitted development. We have not seen enough evidence of fault in the Council’s actions.

Summary: We will not investigate this complaint about how the Council carried out an investigation into an allegation against a Councillor. We are satisfied with the actions the Council has taken in response to the complaint, and in any case, there is no worthwhile outcome we can achieve by investigating.

Summary: We will not investigate this complaint about the Council’s decision on Mrs X’s homeless application. It is reasonable for her to challenge the Council’s decision by an appeal in the County Court.

Summary: We will not investigate this complaint about the Council giving housing to another person. There is not significant enough direct injustice to Mrs X to warrant investigation.

Summary: We will not investigate this complaint about planning enforcement because there is no evidence of fault by the Council.

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.

Summary: The complainant (Mr X) said the Council failed by changing its position on the use of its powers to act in relation to the retaining wall between his and his neighbour’s (Mr Y) properties. Mr X considered the Council discriminated against him. We find fault in the process leading to the Council’s decision to stop its involvement. This fault caused Mr X injustice. The Council agreed to apologise to Mr X in writing, to make a payment to recognise his distress and to introduce a policy detailing the Council’s approach to its use of powers towards dangerous structures. We do not find faul

Summary: We will not investigate this complaint about the Council’s handling of drainage issues affecting Mr X’s land. This is because he has a court remedy against the Council which places the complaint outside our jurisdiction.

Summary: We will not investigate this complaint about the Council’s decision that the complainant is not eligible for the £150 energy rebate. This is because there is insufficient evidence of fault by the Council.

Summary: We will not investigate this complaint about the Council publishing the complainant’s personal information on its website. This is because this matter is best dealt with by the Information Commissioner’s Office.

Summary: We will not investigate Mr B’s complaint that the Council wrongly approved defective building work to his home which did not meet the building regulations. This is because we cannot achieve the outcome Mr B seeks.

Summary: We will not investigate this complaint about a failure to tell the complainant about a planning appeal, and the decision not to take enforcement action. There is not enough evidence of fault which would warrant an investigation.