LGO Individual Decisions

Summary: We will not investigate Mr X’s complaint about the Council’s refusal to investigate the behaviour of a Parish Councillor. There is not enough evidence of fault to justify an investigation. We cannot investigate the actions of Parish Councils.

Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning application for a development near his home. There is not enough evidence of fault to justify our involvement. We also cannot achieve the outcome the complainant wants.

Summary: We will not investigate this complaint about planning advice as there is insufficient evidence of fault by the Council.

Summary: We will not investigate this complaint about a Public Spaces Protection Order. That is because the complaint is late.

Summary: Mrs X complained the Council has failed to take sufficient action when she reported anti-social behaviour from her neighbour. We find the Council was at fault for its communication with Mrs X and its delays in reviewing the file and deciding how to proceed. This has caused Mrs X distress, frustration and uncertainty. The Council has agreed to our recommendations to apologise to Mrs X, make a payment to her and implement a service improvement.

Summary: We will not investigate Mr X’s complaint about the Council’s consideration of a planning application. The complaint is late and there is no good reason to exercise discretion to consider it now.

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his disabled facilities grant application. This is because there is insufficient evidence of fault causing sufficient injustice to justify our involvement.

Summary: Mr X complained about flooding from a nearby development which he said has not been completed in line with the original planning permission. He also complained about delays by the Council in addressing the matter. Mr X and other residents have suffered ongoing flood water damage to their properties. We found there were significant delays before the Council approved changes to the landscaping and drainage on site, causing Mr X frustration and uncertainty. The Council agreed to apologise and make a symbolic payment to Mr X for this. We found no fault in the Council’s planning enforcemen

Summary: We will not investigate this complaint about planning permission because there is a right of appeal to a Planning Inspector and the Council has remedied any alleged fault.

Summary: We will not investigate this complaint about an empty homes premium because there was a right of appeal to Valuation Tribunal.

Summary: We will not investigate Mr X’s complaint that he was assaulted by a Council employee. This is because it is a complaint about crime which has already been considered by the police. We cannot investigate allegations of crime.

Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning matter. This is because there is not enough evidence of fault in the way it reached its decisions.

Summary: We will not investigate this complaint that the Council does not issue fines to people who disregard dog walking restrictions on a beach. This is because there is insufficient evidence of fault by the Council.

Summary: We will not investigate this complaint about the Council’s assessment of a housing application. It is reasonable for Mrs X to ask the Council for a further review of its banding priority decision.

Summary: We will not investigate this complaint about Council tax because there is no evidence of fault by the Council.

Summary: We will not investigate Ms X’s complaint about the Council’s decision to change her household waste and recycling collection point. There is insufficient evidence of fault to warrant an investigation.

Summary: We will not investigate this complaint about the Council’s failure to notify Mr X of the requirement to submit information at the relevant time to qualify for a self-build exemption for the Community Infrastructure Levy (CIL). This is because there is no evidence to suggest fault by the Council.

Summary: We will not investigate this complaint about the Council’s building control service. This is because we are unlikely to find fault.

Summary: X complained about the Council’s planning decisions relating to the apartment block X lives in. We did not investigate this complaint further because we were unlikely to find fault, provide a remedy for X or reach any other meaningful outcome.

Summary: We will not investigate this complaint about the refusal of a planning application or a dispute about fees as there is an appeal to the Planning Inspector.

Summary: We will not investigate this complaint about a Discretionary Hardship Payment as there is no evidence of fault by the Council.

Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because the complainant has not suffered any significant injustice.

Summary: We will not investigate this complaint about the way the Council considered a planning application because he appealed to a Planning Inspector and there is no fault by the Council.

Summary: We will not investigate this complaint about how the Council deals with planning applications. This is because we are unlikely to find fault and the complainant has not suffered significant injustice.

Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is not enough evidence of fault to justify our involvement.