LGO Individual Decisions

Summary: We will not investigate Mrs X’s complaint about the Council not maintaining trees on land near her garage, and how it dealt with her reports and complaint. Mrs X’s core complaint is a dispute between her and the Council about legal liability for damage to her property.

Summary: We will not investigate this complaint about the way the Council considered a planning application. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.

Summary: We will not investigate this complaint about the Council’s actions leading to a retrospective planning application for work to a listed war memorial. We do not consider the complainant has suffered a significant personal injustice.

Summary: We will not investigate this complaint about a Council tax premium because he can appeal to a Valuation Tribunal.

Summary: Mrs X complained that the Council approved a planning application for a new development that she said will cause a loss of trees and views, and increase light, noise and environmental pollution. She said this is having an impact on her mental and physical health. We do not find the Council at fault.

Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor and the decision to approve a planning application. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complainant is complaining on behalf of a Parish Council and not as a member of the public.

Summary: We will not investigate this complaint about how the Council dealt with a complaint that a councillor had breached the code of conduct. This is because we are unlikely to find fault by the Council.

Summary: X complained about the Council’s decision to charge a full planning application fee for their development proposal. We found no fault in the way the Council made its planning decision.

Summary: We will not investigate this complaint that the Council did not tell the complainant she needed to claim help with her rent from Universal Credit. This is because there is insufficient evidence of fault by the Council.

Summary: We will not investigate this complaint about the Council’s decision to remove the complainant’s single person discount from his council tax. This is because the complainant can appeal to the Valuation Tribunal.

Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of councillors. This is because we are unlikely to find fault by the Council.

Summary: We will not investigate this complaint about the Council’s decision not to proceed with the purchase of a property. This is because we cannot achieve the outcome the complainant wants.

Summary: We will not investigate this complaint as we have not seen evidence of fault in the Council’s consultation on a planning application. Nor do we consider the complainant has suffered any injustice as she has submitted her objections to the application for the Council’s consideration. Further investigation is unlikely to find fault in the Council’s decision not to take enforcement action while the retrospective application is pending.

Summary: We have not investigated most of this complaint, as it relates to events which are out of time for our purposes. And we have found no fault in the remaining part of the complaint, which is about the Council’s decision to refuse the complainant’s application for a restart grant. We have therefore completed our investigation.

Summary: We will not investigate this complaint about the Council’s failure to consult Mr X about a planning application for a development on land close to his property. This because it is unlikely an investigation would add to that already carried out by the Council or lead to a different outcome.

Summary: We will not investigate this complaint about the Council’s failure to identify and maintain land owned by it as a court would be better placed to decide if Mr X is entitled to compensation. There is insufficient evidence of fault or injustice in relation to the other matters complained about.

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.