LGO Individual Decisions
33,513 published decisions from the Local Government & Social Care Ombudsman (Jan 2022–Feb 2026). The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
33,513
Total Decisions
11,687
Investigated
9,465
Upheld
81%
Upheld (of investigated)
Showing 7 results matching "Maidstone Grammar School For Girls"
Maidstone Grammar School For Girls (25-013-980)
Education
Other
Subject: School Admissions
Summary: We will not investigate this complaint about an unsuccessful school admission appeal. This is because there is not enough evidence of fault for us to question the panel’s decision.
Maidstone Grammar School For Girls (25-002-629)
Education
Other
Subject: School Admissions
Summary: We will not investigate Miss X’s complaint about an unsuccessful appeal for a school place. This is because an investigation would be unlikely to find fault.
Maidstone Grammar School For Girls (24-011-789)
Education
Other
Subject: School Admissions
Summary: We will not investigate this complaint about an unsuccessful school admission appeal. This is because there is not enough evidence of fault for us to question the panel’s decision.
Maidstone Grammar School For Girls (24-004-560)
Education
Other
Subject: School Admissions
Summary: We will not investigate Mrs X’s complaint about an unsuccessful appeal for a school place. This is because an investigation would be unlikely to find fault.
Maidstone Grammar School For Girls (22-005-459)
Education
Not Upheld
Subject: Covid 19
Summary: Mrs X complains that she was denied a fair school admission appeal hearing as she did not receive emails about her appeal so did not have the opportunity to submit further information to the appeal panel. There is no evidence of fault by the School.
Maidstone Grammar School For Girls (22-001-357)
Education
Not Upheld
Subject: Covid 19
Summary: There was no fault in how an independent appeal panel considered and refused a school admissions appeal. We have therefore completed our investigation.
Maidstone Grammar School For Girls (21-005-957)
Education
Upheld
Subject: School Admissions
Summary: Mrs K complains about the way an appeal panel arrived at its decision about her daughter’s application for a place at the Grammar School. We uphold the complaint because of some inconsistencies with the records of the decision. The School has agreed to our recommendation for a fresh appeal.
Upheld
9,465
LGO found fault with the organisation complained about.
Not Upheld
2,222
Complaint investigated but no fault found.
Closed / Other
21,826
Closed after initial enquiries, resolved early, or withdrawn.
Most complained-about:
Birmingham City Council (912), Essex County Council (669), Kent County Council (530), Surrey County Council (523), Transport for London (432).
Investigated Decisions Over Time
Excludes 21,826 closed after initial enquiries. Quarterly, by outcome.
Annual Complaints (LGO-wide)
Official annual statistics across all organisations
| Year | Received | Investigated | Upheld | Upheld % |
|---|---|---|---|---|
| 2024-25 | 39,320 | 8,596 | 7,104 | 82.6% |
Decisions by Sector
Sectors by Upheld Rate
Which sectors have the highest upheld rate?
| Sector | Decisions | Upheld | Rate |
|---|---|---|---|
| Education | 5,609 | 3,193 | 57% |
| Adult Care Services | 5,168 | 2,094 | 41% |
| Transport And Highways | 4,050 | 306 | 8% |
| Housing | 4,021 | 1,407 | 35% |
| Planning | 3,380 | 395 | 12% |
| Children S Care Services | 3,280 | 792 | 24% |
| Environment And Regulation | 3,201 | 592 | 18% |
| Benefits And Tax | 2,378 | 405 | 17% |
| Other Categories | 1,968 | 118 | 6% |
| Health | 458 | 163 | 36% |
Organisation Accountability
Top 20 organisations by upheld rate (minimum 5 investigated decisions). Based on 11,687 investigated decisions (excludes 21,826 closed after initial enquiries). Benchmark: 81% average across all investigated decisions. Sparklines show annual decision volumes 2022–2026.
| # | Organisation | Trend | Investigated | Upheld | Not Upheld | Upheld Rate | vs avg |
|---|---|---|---|---|---|---|---|
| 1 | Care UK Community Partnerships Limited | 10 | 10 | 0 | 100% | +19pp | |
| 2 | Three Rivers District Council | 9 | 9 | 0 | 100% | +19pp | |
| 3 | Broxbourne Borough Council | 7 | 7 | 0 | 100% | +19pp | |
| 4 | St Albans City Council | 7 | 7 | 0 | 100% | +19pp | |
| 5 | Burnley Borough Council | 6 | 6 | 0 | 100% | +19pp | |
| 6 | Runnymede Borough Council | 6 | 6 | 0 | 100% | +19pp | |
| 7 | Adur District Council | 5 | 5 | 0 | 100% | +19pp | |
| 8 | Rutland County Council | 5 | 5 | 0 | 100% | +19pp | |
| 9 | Vale Of White Horse District Council | 5 | 5 | 0 | 100% | +19pp | |
| 10 | Swindon Borough Council | 23 | 22 | 1 | 96% | +15pp | |
| 11 | Somerset Council | 129 | 122 | 7 | 95% | +14pp | |
| 12 | North East Lincolnshire Council | 21 | 20 | 1 | 95% | +14pp | |
| 13 | Essex County Council | 421 | 392 | 29 | 93% | +12pp | |
| 14 | Derbyshire County Council | 136 | 126 | 10 | 93% | +12pp | |
| 15 | Blackpool Borough Council | 14 | 13 | 1 | 93% | +12pp | |
| 16 | London Borough of Lambeth | 153 | 140 | 13 | 92% | +11pp | |
| 17 | London Borough of Barking & Dagenham | 59 | 54 | 5 | 92% | +11pp | |
| 18 | Warrington Council | 13 | 12 | 1 | 92% | +11pp | |
| 19 | Eastbourne Borough Council | 12 | 11 | 1 | 92% | +11pp | |
| 20 | London Borough of Southwark | 139 | 126 | 13 | 91% | +10pp | |
| All-organisation benchmark | 81% | — | |||||