LGO Individual Decisions

Summary: We will not investigate this complaint about the Council’s refusal to allow tree works on protected trees. This is because it was reasonable to expect Mr X to appeal to a government minister. Part of the complaint is also late, and there are no good reasons to investigate it now. We will not separately investigate Mr X’s complaint about a Council officer, as the law prevents us from considering this.

Summary: We will not investigate Mr X and Ms Y’s complaint about the Council’s handling of their reports of disrepair in their rented property. There is insufficient evidence of fault causing sufficient injustice to justify our involvement.

Summary: Mr X complained that the Council did not properly deal with a planning application or enforcement of building regulations compliance. The Council is at fault because its communication to Mr X was not clear. The Council has provided an appropriate remedy.

Summary: We cannot investigate Mr X’s complaint about the Council’s actions in relation to a tree preservation order. The law prevents us from investigating matters which a Court considered.

Summary: We will not investigate this complaint about dog fouling because there is insufficient evidence of fault by the Council.

Summary: We will not investigate Mr X’s complaint about the Council incorrectly assessing his application for Council Tax Support. This is mainly because Mr X could reasonably have used his right to appeal to the Valuation Tribunal.

Summary: We will not investigate this complaint about the Council’s decision to approve a planning application and its subsequent investigation of a report of a breach of planning control. There is not enough evidence of fault in the Council’s actions to justify an investigation.

Summary: We will not investigate Ms X’s complaint about the conduct of a council officer and the Council’s handling of her complaint about the matter. This is because neither issue caused her significant injustice separate from the decisions on her planning applications and if Ms X disagreed with the decisions it would have been reasonable for her to appeal.

Summary: We will not investigate this complaint about the Council’s failure to create an asbestos risk register to cover the commercial unit rented by the complainant. The Council is not responsible for creating this register and therefore we have seen no evidence of fault.

Summary: We will not investigate this complaint about the Council’s response to the complainant’s reports of disrepair in her Housing Association home. This is because there is insufficient evidence of fault by the Council and we cannot investigate the actions of Housing Associations.

Summary: We will not investigate this complaint about the Council’s handling of a reported breach of planning control. This is because there is not enough evidence of fault.

Summary: We will not currently investigate this complaint about the Council rejecting Mrs X’s housing application. Mrs X can ask the Council to review its decision. If she remains dissatisfied after that review, she can bring the complaint to us.

Summary: We will not investigate this complaint about the Council’s consideration of planning and Listed Building consent applications. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is

Summary: We will not investigate Mr X’s complaint that the Council created false information about him and breached the Data Protection Act. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant investigation and data protection issues are best dealt with by the Information Commissioner’s Office.

Summary: Mr X complains the Council failed to serve an improvement notice when it should have, and that a lack of advice contributed to his eviction. I have concluded my investigation not having found fault in the Council’s actions. The Council’s decision not to issue an improvement notice was substantiated, and it was not reasonable to have expected it to provide Mr X with advice about the risks of contacting his landlord.

Summary: We will not investigate this complaint about an alleged data breach by the Council as this is a matter for the Information Commissioner’s Office.