LGO Individual Decisions

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s housing applications. There is not enough evidence of fault by the Council to warrant our involvement.

Summary: We will not investigate this complaint about the Council’s decision to increase beach hut service charges. There is not enough evidence of fault to justify our involvement.

Summary: Mrs X complained that the Council failed to prevent gulls nesting in her local area. We have not found evidence of fault in the Council’s actions.

Summary: We will not investigate this complaint about rent increases for beach huts. Ms X can take the matter to court, and it is reasonable to expect her to do so.

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s complaint about a town councillor. This is because we cannot investigate the actions of town councillors and there is insufficient evidence of fault by the Council to show its handling of the complaint caused Mr X significant injustice. We also cannot achieve the outcome Mr X wants.

Summary: We will not investigate this complaint about the way the Council considered a report of a breach of planning control and retrospective planning application. We have not seen enough evidence of fault to justify an investigation.

Summary: We will not investigate Mr X’s complaint about the Council’s communication with him. This is because any injustice is not significant enough to justify further investigation.

Summary: We will not investigate Ms X’s complaint about the Council’s handling of a planning application. This is because the Council has not yet granted planning permission and we could not therefore say its actions caused Ms X significant injustice.

Summary: We will not investigate this complaint about the Council’s handling of a housing application. There is insufficient evidence of fault by the Council and the Ombudsman could not achieve the outcome Mr X wants.

Summary: We will not investigate this complaint about the Council’s handling of an application to vary the site licence of a caravan park in its area. This is because there is no evidence to suggest fault by the Council.

Summary: We will not investigate Mr X’s complaint that the interim accommodation provided by the Council was unsuitable for his needs. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused by the faults accepted.

Summary: We will not investigate this complaint about the way the Council considered a planning application because the planning application has not yet been decided and so any injustice is speculative.

Summary: We will not investigate this complaint about the Council issuing the complainant with a Fixed Penalty Notice (FPN) for fly‑tipping. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complainant can raise a defence in court against the FPN, and we could not establish what a council officer said to her during an associated telephone conversation.

Summary: We will not investigate this complaint about the Council’s handling of planning, enforcement, and building control matters involving the complainant’s neighbour. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate.

Summary: We will not investigate this complaint about the Council’s decision to grant planning permission for an extension. We have not seen sufficient evidence of fault in the Council’s actions to justify an investigation.

Summary: We will not investigate this complaint about the way the Council dealt with a planning application. There is no evidence of fault in the Council’s actions.

Summary: Mr X complained about the Council’s decision not to require an area of public open space that is accessible to wheelchair areas. Mr X is a wheelchair user and cannot access all areas of the land. There was no fault in the way the Council made its decisions.

Summary: We will not investigate this complaint that the Council did not tell the complainant that the exclusive right of burial would be for 30 years. This is because there is insufficient evidence of fault by the Council.

Summary: Mr C complained about the Council’s response to alleged breaches of planning control by his neighbour. We did not find fault with the Council for the way it investigated the alleged breaches. We found some fault with the way the Council communicated with Mr C about his complaint. The Council agreed actions to remedy the injustice this caused Mr C.

Summary: We will not investigate this complaint about the way a planning application was considered at a Planning Committee meeting. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate.