LGO Individual Decisions

Summary: We will not investigate this complaint about how the Council dealt with an application for a Certificate of Lawfulness of proposed use or development. This is because we are unlikely to find fault.

Summary: We will not investigate this complaint about the Council’s actions regarding Mrs X’s council tax account. This is because further investigation would not lead to a different outcome.

Summary: The Council has apologised for poor communications in relation to Mr X’s homelessness application and that is sufficient to remedy the frustration caused. There is insufficient evidence of fault in the way the Council decided to remove Mr X’s band C priority on its housing register to justify further investigation.

Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.

Summary: We will not investigate this complaint about the name associated with Mr X’s relative’s grave in a cemetery. This is because the complaint is late, about historic matters, and we could not achieve anything worthwhile by investigating.

Summary: We will not investigate Mr X’s complaint that the Council covered up an error by a local councillor who failed to call an application in for determination by its planning committee. This is because the complaint is late and the Council has already remedied the issue by referring the application to its planning committee.

Summary: We cannot by law investigate this complaint about enforcement action by the Council for unpaid council tax. This is because the issues raised by the complainant relate to liability orders granted by the magistrates’ court. We have no legal jurisdiction to investigate where the issues raised relate to, or overlap with, those considered during the course of legal proceedings.

Summary: We will not investigate this complaint about the way the Council handled a complaint about a councillor’s behaviour. There is not enough evidence of fault by the Council.

Summary: We will not investigate this complaint about a Council tax premium as there is a right of appeal to a Valuation Tribunal.

Summary: We will not investigate this complaint the Council decided not to prosecute a dog owner. There is not enough evidence of fault to justify our involvement.

about the way a bailiff company, acting on behalf of the Council

Summary: Ms X said the Council’s actions, after she changed her name, saw her vote rejected at four elections. We found the Council repeatedly failed to act in line with the law, which denied Ms X the opportunity to update her postal vote information. The Council agreed to apologise to Ms X and pay her £300 in recognition of her resulting distress.

Summary: Mr X complained about the Council’s failure to take enforcement action in relation to unlawful developments on land near his home. Mr X said that the unlawful uses affect his amenities. We did not investigate further because the planning decision making process is ongoing.

Summary: Mr X complained that the Council failed to take enforcement action in relation to unlawful developments on land near his home. Mr X said that the unlawful uses affect his amenities. We did not investigate the complaint further because the planning decision making process is ongoing.

Summary: We will not investigate this complaint about the Council refusing to exempt Mr X’s property from council tax liability during a renovation. This is because Mr X can ask the valuation tribunal to consider liability.

Summary: We will not investigate this complaint about how the Council dealt with planning applications and a possible breach of planning control. This is because parts of the complaint are late. It is unlikely we will find fault, and the complainants have not been caused significant injustice, in relation to the remaining issues complained about.

Summary: We will not investigate this complaint about noise nuisance issues. It is reasonable to expect the complainant to have used his right of appeal against a Noise Abatement Notice. Further investigation into the seizure of equipment is unlikely to lead to a different outcome. And we are unlikely to find fault in the way the Council dealt with his reports about a noisy neighbour.