LGO Individual Decisions

Summary: We will not investigate Mrs Y’s complaint about the Council’s handling of a planning application for a nearby development. This is because it is unlikely our involvement would add to the Council’s response and there is not enough evidence of fault to justify investigation.

Summary: We found no fault on Mr D’s complaint about the Council failing to properly consider representations against a planning application for a nearby new development. He claimed this would affect his amenities. The Council properly considered the application. There was some delay by the Council when dealing with his complaint which caused frustration. The agreed action remedies the injustice caused.

Summary: We will not investigate this complaint about the Council’s handling of anti-social behaviour (ASB) by Mr X’s neighbours. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.

Summary: We will not investigate this complaint about the Council making the complainant liable for council tax from 2021. This is because it is a matter for the Valuation Tribunal.

Summary: We will not investigate this complaint about the grant of planning permission as the complaint is out of time.

Summary: We found no fault by the Council on Mr and Mrs J’s complaint about it failing to follow procedure and properly apply policies when granting planning consent to a neighbours’ extension. We are satisfied the Council properly considered the application.

Summary: We will not investigate this complaint about the Council using a grave for an interment without the complainant’s consent. This is because the Council has provided a fair response and it is unlikely an investigation would lead to a different outcome.

the Council’s failure to take enforcement action against her neighbour for erecting a fence which is higher than permitted development. This is because there is

Summary: We will not investigate Mr X’s complaint about the Council’s pre-application advice provided in 2020. This is because the complaint is late and it is unlikely we would find fault by the Council causing Mr X significant injustice. We will not investigate Mr X’s complaint about the Council’s handling of his more recent request for pre-application advice because its actions did not cause Mr X significant injustice.

this complaint about the Council’s failure to correctly address correspondence to Mr X’s home. There is insufficient evidence of any substantial injustice which would warrant an investigation.

Summary: Mr X complained the Council wrongly refused his sporting club a COVID-19 grant on the basis that it is a members-only club and so not reasonably accessible to visiting members of the public. Mr X says this has caused financial hardship. The Council failed to give clear and consistent reasons for refusal and failed to seek information about the accessibility of the club. The Council will invite the club to submit evidence to show it is reasonably accessible to visiting members of the public and will reconsider eligibility for the grant.