LGO Individual Decisions

Summary: We will not investigate this complaint about council tax recovery action. We cannot investigate part of the complaint as it relates to court proceedings, and the law does not allow us to consider court action. Of the parts remaining the Council has investigated and we are satisfied with the actions the Council has taken to remedy any injustice.

Summary: We will not investigate Mr X’s complaint about the Council’s refusal to grant planning permission. It is reasonable to expect him to appeal.

Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control and retrospective planning application. This is because the complainant has not suffered significant injustice as a result of the alleged fault. The complainant also had the right to appeal to the Planning Inspector.

Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because it is unlikely we could achieve a worthwhile outcome for the complainant.

Summary: We will not investigate this complaint about the Council’s taxi licensing process. The injustice caused to Mr X was the Council’s refusal to grant him a taxi licence and Mr X had the right to remedy this by way of an appeal in court.

Summary: Mr and Mrs B complain about the way the Council considered planning applications for development to their neighbour’s home. Mr and Mrs B say the development was larger than allowed in a green belt area. They say that to prevent loss of privacy they have needed to grow trees in their garden much higher, which in turn blocks light. They say the property is overbearing. At this stage, we find fault in how the Council considered the impact on the greenbelt and that this caused an injustice to Mr and Mrs B. However, we do not find fault in how the Council considered the impact on Mr and Mr

Summary: We will not investigate this complaint about action the Council took over a late council tax payment. This is because there is insufficient evidence of fault by the Council and insufficient evidence of injustice.

Summary: We will not investigate this complaint about a Penalty Charge Notice. This is because it is reasonable to expect Miss Y to appeal to the Traffic Enforcement Centre and then to the Traffic Penalty Tribunal.

Summary: We will not investigate this complaint that the Council failed to process Ms X’s Disabled Facilities Grant. That is because there is not enough evidence of fault to justify our involvement.

Summary: We will not investigate Ms X’s complaint about the Council’s failure to take enforcement action against her neighbours. This is because her injustice stems from a dispute with her neighbours rather than any fault by the Council and this is a private civil matter between those involved.

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.