LGO Individual Decisions

Summary: We will not exercise discretion to investigate this complaint about access over land sold by the Council in 2003. This complaint which was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.

Summary: We will not investigate this complaint about the Council’s failure to accept liability for repairs to a boundary fence. The matter is in the hands of the Council’s insurers and if no liability is accepted then Mr X should seek a remedy in the courts.

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because it is not yet possible to determine if the complainant has suffered any significant injustice as a result of the alleged fault.

Summary: We will not investigate this complaint about the Council’s response to Mr X’s complaint of obstructive parking as there is insufficient remaining injustice caused to Mr X to warrant our involvement.

Summary: We will not investigate this complaint about the Council approving a planning application which was contrary to its planning policies. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The alleged fault has not yet caused the complainant a significant injustice.

Summary: We will not investigate Mr B’s complaint that he was physically removed from a Council building by a security officer. This is because it is unlikely an investigation would achieve a meaningful outcome for Mr B.

Summary: We will not investigate this complaint about the Council’s decision not to take enforcement action against a nuisance reported by Mr X. This is because an investigation is unlikely to find evidence of fault by the Council.

Summary: We will not investigate Mrs X’s complaint about the Council removing and not replacing a waste bin. There is not enough evidence of fault by the Council, or sufficient injustice caused to Mrs X, to warrant us investigating.

Summary: We will not investigate this complaint about the Council’s handling of a retrospective planning application for a development next to the complainant’s home. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The alleged fault by the Council has not caused the complainant a significant injustice.

Summary: We found the Council was not a fault in deciding to increase Mrs X’s rent and charge a fee for the renewal of her agreement.

Summary: We will not investigate this complaint about the complainants stay at a Council run caravan site. This is because it is unlikely we could add to the Council’s previous investigation.

Summary: We will not investigate this complaint about Mr X not receiving a COVID-19-related business grant. The evidence suggests the Council was not at fault for refusing the grant.